How Paxton & Whitfield Sells and Delivers Cheese Online

Updated

Paxton & Whitfield sells artisan cheese through its online shop at paxtonandwhitfield.co.uk, with UK delivery free on orders over £45. Every order is freshly handcut and shipped in climate-controlled packaging using wool insulation to keep the cheese cold. You can also choose priority despatch for express delivery on a date that suits you, or use free Click & Collect from its shops if you would rather skip the delivery charge.

What you can buy

The online shop is organised around a few main areas:

  • Cheese Shop – the full range of artisan cheeses, including seasonal collections and new arrivals.
  • Paxton's Exclusives – cheeses and products you won't find elsewhere.
  • Cheeseboards – ready-made selections, useful if you don't want to choose individual cheeses.
  • Hampers – cheese paired with sweet treats and accompaniments in a presentation box.
  • Accompaniments – crackers, chutneys, fine wine, beer and port, plus homewares such as cheese boards, knives and cooking equipment.
  • Gift Vouchers – if you'd rather let the recipient choose.

A seasonal example from the site is the Autumnal Collection, which at the time of writing carried 10% off with code AUTUMN10. The Artisan Cheese Advent Calendar is also listed as a best seller, with the 2026 edition available to reserve.

How delivery works

Feature What the site states
UK delivery cost Free over £45
Packaging Climate-controlled shipping with innovative wool insulation to keep cheese cold
Preparation Freshly handcut for your order
Timing Priority despatch with express delivery on a date that suits you
Quality guarantee If there's an issue, the order will be resent or refunded
Click & Collect Free, from the Jermyn Street, Piccadilly; Canterbury; Cale Street, Chelsea; and Bath shops

The practical takeaway: if your basket is close to £45, adding an accompaniment to reach the threshold is usually cheaper than paying delivery. If you need cheese for a specific date, use priority despatch rather than standard shipping. And if you're local to one of the four shops, Click & Collect avoids both the delivery charge and the wait.

Beyond one-off orders

Two options suit people who want more than a single purchase:

  • Cheese Club – a recurring way to receive cheese; the site lists it as a subscription-style option.
  • Virtual Tastings – monthly online tastings, each with a different theme, where you learn about the cheeses as you eat them.
  • Cheese Academy – in-person events run with The Academy of Cheese, including a Level One course for becoming a cheese expert.

These are worth considering if you want guidance on what to buy rather than choosing blind from a list.

Why the sourcing claims matter

Paxton & Whitfield describes itself as a family business of over 225 years, holding the Royal Warrant of Appointment to every monarch since Queen Victoria in 1850. It also reports 100% electricity from renewable sources, a 0.6% food waste reduction in 2023, and a 12% reduction in single-use plastic. If sustainability or provenance affects your buying decision, these are the figures the company publishes.

Customer reviews on the site highlight the variety of cheeses and note that selections like the Weekend Cheese Box are a good way to try cheeses you might not have picked yourself — a reasonable argument for choosing a curated box over individual items on a first order.