How Shopping Works on the ARTeFAC Website
Updated
ARTeFAC (artefac.com) is a furniture retailer's online storefront, and shopping there follows a fairly standard e-commerce flow: browse by category, view products with listed US-dollar prices, add items to a cart, and check out through an account. You can create an account with email or sign in through Facebook or Google, and the site lists a toll-free number (1-877-999-1198) if you'd rather talk to someone. The site is aimed at buyers of bar stools, dining chairs, restaurant and hotel furniture, and custom-made pieces, with prices shown directly on product listings.
What the site offers
The catalog is organized into menu categories rather than a single flat list. From the site navigation, the main areas include:
- Stools — bar stools and kitchen counter stools
- Chairs — leather Parson, dining room, and kitchen chairs; classic chairs; arm, club, and lounge chairs
- Tables — dining tables, accent tables, desks, and bar/counter tables
- Specialty sections — gold furniture, modern industrial furniture, ottomans and benches, sofas and sectionals, antiques and accents
- Accessories — lighting, mirrors, and paintings
- Business-oriented categories — hotel furniture, restaurant furniture, and contract-quality custom-made pieces
There are also Best Sellers, Deal Of The Day, New Arrivals, and Clearance areas, which are the quickest places to start if you want to see what's popular or discounted.
Prices and product listings
Product listings show prices in US dollars. Examples visible on the site include:
| Product | Listed price |
|---|---|
| Red bar stool for restaurants with black legs and gold cap | US $396.00 |
| Rattan back black dining chair, restaurant quality | US $369.00 |
| Pedestal swivel bar counter stool, many colors | US $871.00 |
| Black seat gold frame swivel kitchen island counter bar stool | US $549.00 |
| Curved seat back kitchen island stool, white leather with aged gold legs | US $289.00 |
| Black restaurant chair with gold legs in faux leather | US $425.00 |
Prices vary widely by style and material, so it's worth comparing within a category before deciding. The site's own description says it sells at discounted wholesale prices direct from the manufacturer, but treat that as a positioning claim rather than a guarantee—check the listed price on each item you're considering.
Account features
Creating an account unlocks several tools that are useful if you're comparing multiple pieces or planning a larger order:
- Orders — track and review your purchase history
- Wish list — save items you're considering for later
- Comparison list — line up products side by side
- Events — a section tied to the account area
You can register with an email and password, or use social sign-in via Facebook or Google. If you've shopped before, the sign-in page also offers a "remember me" option.
Step-by-step: placing an order
- Browse or search a category from the main menu (for example, Stools or Chairs). Start with Best Sellers or Deal Of The Day if you want a shortlist fast.
- Open a product to see its price, color options, and details. Many listings note multiple color or seat options, so confirm the variant you want.
- Add it to your cart. The cart indicator in the header shows whether it's empty or has items; you can view the cart before checkout.
- Sign in or register when prompted. If you want to save items for later, use the wish list or comparison list before checking out.
- Complete checkout with your details. If you hit a snag or need help with a custom or bulk order, call the toll-free line at 1-877-999-1198.
To verify your order went through: check the Orders section of your account, which should list the purchase after checkout.
Common sticking points
- Custom and contract orders — the site separates custom-made, hotel, and restaurant furniture from standard retail items. For these, expect to confirm specifications (fabric, finish, quantity) rather than simply adding to cart; the phone line is the practical route.
- Color and variant selection — many stools and chairs are listed with "many color options." Make sure the variant you select matches the price shown, since different finishes can carry different prices.
- Stock status — some items are flagged as in stock (for example, the gold-and-white curved-back island stool), while others may not be. If timing matters, confirm availability before ordering.
- Account vs. guest checkout — the site emphasizes account features like orders and wish lists, so registering is worthwhile if you're comparing pieces or may need to reference a past order.
Is this the right place to shop?
ARTeFAC suits buyers looking for restaurant-quality or custom furniture—bar and counter stools, leather dining chairs, and hotel/restaurant pieces—at mid-range listed prices (roughly $289–$871 in the examples shown). If you need a single retail chair or stool and want to compare finishes, the wish list and comparison tools plus the phone line make it workable. If you need volume pricing or custom specifications, plan to call rather than rely on the cart alone.