How should a business evaluate Renaissance Computer Solutions for an IT project?

Treat Renaissance Computer Solutions Inc. (RCS, rcssite.ca) as a candidate when you need one firm to recommend and implement a combined hardware-and-software solution, and you expect support to continue after installation. The site describes RCS as a software and hardware consulting firm offering installation, support, training, web design, custom programming, packaged applications, and support maintenance. Before contacting them, define your project scope, check their stated industry strengths, and ask how post-installation support and pricing will be structured.

Start with a clear statement of your business need

RCS's home page frames its work around business clients who need help with:

• Moving to an automated system
• Setting up software or hardware
• A networking system
• Utilizing the internet

Write down which of these describes your project, plus the outcome you expect. This gives you a basis for comparing what RCS proposes against your own requirements. The site says RCS will work with you to determine the best solution for your business, so a specific brief makes that conversation more useful.

Check industry fit against their stated strengths

The site says its client base is diverse but that particular strength may be found in food distribution, point of sale, and manufacturing. If your business is in one of these sectors, ask for relevant experience during the first conversation. If you are outside them, the site does not claim a specialty in your field, so ask directly how they would approach your environment.

Ask what "support after installation" means in practice

This is the clearest differentiator RCS claims. The site states that:

• RCS provides 100 percent support during and after installation.
• It accepts full responsibility for its installations.
• Support continues after installation is complete.
• Its software division offers support maintenance options that can be integrated to meet each situation.

Turn these claims into concrete questions: What are the support hours and response expectations? Which maintenance options apply to your system? Who is your point of contact after go-live? The site does not publish service-level details, so get them in writing for your project.

Confirm the scope covers both software and hardware

RCS presents itself as an alliance of complementary technical skills and says it takes responsibility for recommending and implementing a combined hardware-and-software solution. Its software division covers custom programming, packaged software applications, and support maintenance. If your project spans networking, web design, or training, confirm each element is included rather than assumed.

Discuss budget and return on investment openly

The site says RCS provides competitive prices and that clients can work with it as high-level system integration professionals within a reasonable budget for a strong return on investment. No prices or pricing structure are published, so ask for a scoped quote and clarify what is included: hardware, software licensing, installation, training, and ongoing support. Compare the total cost of ownership, not just the initial figure.

Use a short evaluation checklist

A practical next step

Prepare a one-page brief covering your current systems, the problem you want solved, your timeline, and your budget range. Send it to RCS and ask for a scoped proposal that separates one-time installation costs from ongoing support. Then check the proposal against the checklist above before deciding.