How to Book an Appointment at Riverchase Animal Hospital

Updated

You can book an appointment at Riverchase Animal Hospital in Coppell, TX by calling (972) 462-7387 or using the Book Appointment option on riverchaseanimalhospital.com. Calling is the most direct route if you need to explain a concern, ask about urgent care, or confirm same-day availability. The online booking path works well when you already know the service you need and want to choose a time without waiting on the phone.

Ways to Schedule a Visit

Call the hospital

Dial (972) 462-7387. This is the number listed on the site for scheduling and general contact. Use this route if:

  • Your pet's issue may be urgent and you need guidance on how soon to come in.
  • You're a new client and aren't sure which service or appointment type fits.
  • You need to reschedule or ask about a specific veterinarian.

Book online

The site includes a Book Appointment button in its main navigation. Selecting it starts the scheduling flow. Have your pet's basic information and your preferred dates ready before you begin.

Order food and medication separately

The site also offers Order Food & Meds as a distinct option. This is for refills and food orders, not for scheduling a medical visit. If your pet needs to be seen, use the appointment or phone route instead.

Before Your First Visit

Riverchase provides Patient Forms and a Your First Visit page under Patient Resources. Checking these before your appointment lets you complete paperwork in advance and know what to bring, which shortens your wait and reduces stress for your pet.

The hospital is also a Cat Friendly Certified® Practice and an AAHA-accredited facility. For cat owners, the Cat Friendly designation means the practice follows specific handling and environment practices intended to lower stress for cats and their owners. AAHA accreditation means the hospital is regularly evaluated against standards covering surgery, exam facilities, patient care, cleanliness, client service, emergency services, diagnostic imaging, and anesthesiology. Only about 15% of animal hospitals in the United States and Canada hold AAHA accreditation.

Services You Can Schedule

The site lists these service categories:

Category Examples
Wellness & Prevention Routine exams, preventive care
Testing & Diagnostics Lab work and diagnostic testing
Advanced Care Higher-level medical care
Surgical Procedures Scheduled surgeries
Pet Grooming Grooming appointments

If you're unsure which category your pet's need falls under, call the hospital and describe the situation — the staff can route you to the right appointment type.

Finding the Hospital

Use the Location & Contact link on the site for the address and directions. Riverchase serves the Coppell community and surrounding areas. If you're traveling from outside Coppell, check the location page before your visit so you can plan arrival time.

Common Questions

Can I book for an emergency? The site lists emergency care among its services, but the page does not specify a separate emergency booking process. For anything that looks urgent, call (972) 462-7387 rather than relying on online scheduling.

What if I need to cancel or change my appointment? The site does not publish a cancellation policy. Call the hospital directly to reschedule.

Do I need to be an existing client? The site includes a Your First Visit page, which indicates new clients are welcome. Complete the patient forms ahead of time to streamline the first appointment.