How to Book an Appointment or Contact Kentlands Veterinary Hospital

Updated

You can book an appointment at Kentlands Veterinary Hospital through the Book Appointment button on its website, or by calling (301) 519-7944. The site also provides a Location & Contact page, a Pet Portal, and an Order Food & Meds link for existing clients. This guide is for pet owners in or near Gaithersburg, MD who want to schedule a visit, reach the clinic, or use its online services.

Ways to Reach the Hospital

Method Where to find it Best for
Book Appointment Button on the website (appears in the header and main page) Scheduling a visit online
Phone: (301) 519-7944 Listed on the site Urgent questions, scheduling by phone, general inquiries
Location & Contact Site navigation Address, directions, and contact details
Pet Portal Site navigation Existing clients managing their pet's records
Order Food & Meds Site navigation Refilling food or medication

Step-by-Step: Booking Online

  1. Go to kentlandsvet.com.
  2. Select Book Appointment (the button appears at the top of the page and again in the main section).
  3. Follow the booking flow to choose a service and time. The site lists service categories such as Wellness & Prevention, Testing & Diagnostics, Advanced Care, Animal Rehabilitation, Surgical Procedures, and Urgent Care, which can help you pick the right visit type.
  4. If you are a new client, review Your First Visit and Patient Forms under Patient Resources before your appointment so you arrive prepared.

Expected result: a scheduled appointment request. If the online flow does not cover your situation, call the clinic instead.

Step-by-Step: Contacting by Phone

  1. Call (301) 519-7944.
  2. State whether you need a routine visit, urgent care, or a question about an existing patient.
  3. For directions or hours, check the Location & Contact page first so you have the details on hand.

What to Know Before You Book

  • Urgent care is offered. The site lists Urgent Care among its services and includes a "Pet Emergency?" section, so if your pet's situation is time-sensitive, calling is the faster route.
  • The hospital has served Gaithersburg since 1997 and is AAHA-accredited, meaning it undergoes regular evaluations against AAHA standards covering surgery, patient care, diagnostic imaging, and anesthesiology.
  • Services go beyond routine care. Alongside wellness exams and surgery, the hospital offers rehabilitation, acupuncture, chiropractic care, herbal therapy, and end-of-life care, plus Shockwave Therapy for dogs with lameness and pain. Knowing which service you need helps you book the correct appointment type.
  • Existing clients have self-service options. Use the Pet Portal for records and Order Food & Meds for refills rather than calling for those tasks.

Common Snags

  • Booking button not working or unclear: call the clinic directly at (301) 519-7944.
  • Unsure which service to select: choose a general wellness appointment or call and describe the issue; the staff can route you to urgent care, rehabilitation, or surgery as needed.
  • New patient paperwork: complete the Patient Forms linked under Patient Resources before your first visit to avoid delays at check-in.

For anything the website does not resolve, the phone line is the most direct contact method.