How to Buy an Epic Pass or Get Help on epicpass.com

Updated

You can buy an Epic Pass directly on epicpass.com by choosing a pass type, adding it to your shopping cart, and checking out. If you're not sure which pass fits your plans, use the Pass Finder or Compare Passes tools first. For account issues, missing cards, or date restrictions, the site's help pages and Contact Us form are the fastest routes.

Buying a Pass

  1. Pick a pass category. The site organizes passes into Epic Passes, Regional Passes, and Specialty passes.
    • Epic Passes include the Epic Pass, Epic Local Pass, and Epic 1–7 Day Pass.
    • Regional Passes include the Tahoe Local Pass, Tahoe Value Pass, Keystone Plus Pass, Summit Value Pass, Northeast Value Pass, and Northeast Midweek Pass.
    • Specialty passes cover Military Passes, College & Young Adult, Senior Passes, Adaptive Passes, Epic SchoolKids, and Epic Australia Pass.
  2. Compare if you're undecided. Use Pass Finder or Compare Passes to match a pass to your region, travel dates, and how often you plan to ski or ride.
  3. Add to cart and check out. Select the pass, then proceed through the shopping cart. The site shows a "Buy Now" prompt as the purchase entry point.
  4. Create or sign in to an Epic Account. An account is required to manage your pass and access pass holder benefits. You can create one from the sign-in page.

Pass Holder Benefits

Pass holders get 20% off food, lodging, group lessons, rentals, and more through Epic Mountain Rewards. Other benefit areas listed on the site include:

  • Epic Friend Tickets – discounted tickets for bringing friends
  • Epic Coverage – pass protection
  • Flexible payment options – Auto Renew, Epic FlexPay, and Resort Charge
  • Summer Access – off-season access at select resorts

Getting Help

Need Where to go
General questions FAQs
Restricted dates on your pass Restricted Peak Dates
Lost or missing pass card Missing Pass Card
Lift ticket promotions Lift Ticket Promo
Direct support Contact Us

Managing Your Pass

Sign in to your Epic Account to view pass details, access benefits, and handle account tasks. If you've forgotten your username or password, both recovery options are available on the sign-in page.

Common Questions

Do I need an account to buy a pass? You need an Epic Account to manage your pass and use pass holder savings. You can create one during or after purchase.

How do I know which pass to choose? Start with Pass Finder if you know your destination and travel habits, or Compare Passes if you want a side-by-side view of what each pass includes.

What if my pass has blackout dates? Check the Restricted Peak Dates page before you plan a trip, so you know which days your pass doesn't cover.