How to Buy HumanWare Products or Book a Product Demo

You can buy HumanWare products directly through its online store at store.humanware.com, or find a local distributor through the "Find a distributor" link on humanware.com. To try products before buying, use the "Book a demo" option listed on the site. HumanWare also provides product registration and a product feedback channel for owners. The site currently advertises free shipping on orders, excluding Ray-Ban Meta products, and notes exclusive Monarch pricing for National Federation of the Blind members.

Buying HumanWare Products

HumanWare sells through two main routes:

The site's product catalog covers several categories, which helps you confirm what you are ordering:

• Braille devices – BrailleNote Touch Plus, Brailliant BI 20X and BI 40X, Mantis Q40
• Audio assistants and readers – Victor Reader Stream 3, Victor Reader Stratus 2/4M/12M, Victor Reader Trek
• Magnifiers – explorē 5, 8, and 12, Reveal 16 and 16i, HumanWare explorē Magnifier App
• Smart glasses and smart readers – Ray-Ban Meta, MATT Connect, Connect 12
• Embossers – Mountbatten, Prodigi, Enabling Technologies embossers
• Orientation & Mobility – StellarTrek
• Accessories and software – TactileView, Acapela samples, and related items

A practical order of operations: identify the product category that matches the user's needs, check the product page for the exact model, then decide between the online store and a distributor. If you need local training or ongoing support, the distributor route is usually the better fit; if you know exactly what you want, the online store is the shorter path.

Booking a Product Demo

"Book a demo" appears as a direct action on the site. Use it when you want to see a device in use before committing—for example, comparing a BrailleNote Touch Plus against a Brailliant BI 40X, or testing whether a Victor Reader Stream 3 fits a specific reading routine. Demos are also useful for families, teachers, and eye care professionals evaluating options for someone else.

Support After Purchase

• Register your product – do this after purchase so support and warranty handling are tied to your device.
• Product feedback – the site offers a feedback channel for reporting issues or suggestions.
• Support section – product-specific support pages are listed for each device line.

Common Sticking Points

• Shipping offer terms – free shipping is advertised but excludes Ray-Ban Meta products; confirm the terms at checkout.
• Regional availability – the site has region selectors (United States, Canada, United Kingdom, Australia, New Zealand, Ireland, International, with English and French options). Prices and distributor contacts can differ by region, so set your region first.
• Monarch pricing – the NFB member pricing is a specific eligibility offer, not a general discount; verify eligibility before assuming the price applies.
• No listed prices on the homepage – product pricing and any login requirements are not stated on the page reviewed here, so check the store or ask a distributor for a quote rather than assuming costs.

For anyone unsure where to begin, the site's resource sections—including "Reading and independence for seniors," "Independent living for older adults," and "Assistive tech for veterans"—can help narrow the choice before you order or book a demo.