How to Connect With HCD or Find Leadership Information on hcd.ca.gov

To reach the California Department of Housing and Community Development (HCD) or learn who runs it, start from the homepage at hcd.ca.gov and use two sections in the site navigation: Connecting with HCD for contact options and Leadership for organizational information. This path works for general public inquiries, partner agencies, and anyone who needs to route a housing question to the right part of the department. It does not replace formal program applications or statutory filings, which are handled through the specific program pages.

Contacting HCD: the "Connecting with HCD" section

The homepage navigation lists Connecting with HCD as a top-level section. Use it when your goal is to reach the department rather than read about a program.

• Start here for general inquiries. If you are unsure which division handles your question, this section is the intended entry point for public contact.
• Have your topic ready. HCD's work spans building standards, mobilehome services, housing plans and reports, and funding programs, so naming the program area helps route your message.
• Check the section before calling. Contact details and routing can change; the site section is the authoritative source rather than a number copied from a third party.

What to do if you cannot find a contact

If the "Connecting with HCD" section does not answer your question, look for a program-specific page first. For example, a question about mobilehome parks is better matched to Mobilehome Owner & Park Services than to a general contact form, because that section exists specifically for owners and park-related services.

Leadership information: the "Leadership" section

The Leadership section of the site describes the department's organizational structure and its leadership. Use it when you need to know who oversees HCD or how the department is organized before directing a question or a partnership request.

• For organizational context, read Leadership before contacting a program, so you know which level of the department your issue belongs to.
• For accountability questions about departmental direction, Leadership is the appropriate starting point rather than a program page.

Choosing the right section for your goal

Practical tips before you reach out

• Name the program area in your message. HCD's navigation separates building standards, mobilehome services, plans and reports, and leadership, so a specific subject line reduces back-and-forth.
• Use the site's own links for documents. Pages such as Plans and Reports and Purchase Regulations are linked from the site; download from there rather than from copies elsewhere, so you get the current version.
• Re-check the navigation after a redesign. Government sites reorganize sections periodically; if a link you saved no longer works, return to the homepage and look for the same section heading.

Common sticking points

• Assuming one contact form covers everything. Program-specific questions, especially mobilehome matters, are better served by the dedicated service section.
• Looking for leadership bios under program pages. Leadership information is grouped in its own section, not scattered across program areas.
• Treating the site as a status checker. HCD's site provides department information and program resources; individual application status is generally handled through the relevant program, not the general contact section.