How to Contact ACOP or Access Its Member Portal and Donation Options

Updated

The Apostolic Church of Pentecost (ACOP) of Canada lists three main ways to reach its national office and two self-serve entry points on acop.ca: a Member Portal and a Donate link, both visible in the site's main navigation. You can also contact the office directly by phone, email, or mail during posted business hours. Below is what each option is for and what to have ready.

Contacting the ACOP National Office

The site's Contact Us section provides the following details:

Method Detail
Address #119 – 2340 Pegasus Way NE, Calgary, AB T2E 8M5
Phone 1.403.273.5777
Email [email protected]
Office hours 8:00 AM – 4:00 PM, Monday–Thursday; 8:00 AM – 4:00 PM, Friday

The site also notes "Remote Work | Office Closed," which signals that staff may be working remotely on certain days and the physical office may not be staffed. If your matter is time-sensitive, calling ahead before visiting is the safer approach.

When to use which channel

  • Phone — best for time-sensitive questions, verifying office availability, or anything you want answered in one conversation.
  • Email — best for sending documents, detailed questions, or requests you want in writing.
  • Mail — for formal correspondence, credentialing paperwork, or anything requiring a physical submission.

Accessing the Member Portal

The Member Portal appears in the site's top navigation alongside About and Donate. It is a login-gated area, which means access is tied to membership or credentialing status rather than being open to the general public.

What to do:

  1. Go to acop.ca and select Member Portal from the main navigation.
  2. Expect a login screen. If you are a credentialed minister or affiliated church leader, your credentials would typically be issued through the national office.
  3. If you do not have login details, contact the office at [email protected] or 1.403.273.5777 and ask how to obtain access.

The site does not publish self-registration instructions, so new users should assume an account must be requested rather than created independently.

Making a Donation

A Donate link sits in the same top navigation bar as the Member Portal. Selecting it is the intended path for giving through the national site.

Because the site's public pages do not list specific payment platforms or giving tiers, treat the Donate page itself as the source of truth for accepted methods and any designation options (for example, general fund versus missions). If you need a receipt or want to give to a specific initiative such as Global Harvest, the missions division, confirm the correct designation with the office before or after giving.

Other Contact and Reporting Channels

Beyond general inquiries, the site's footer lists several additional entry points:

  • Reporting Misconduct — a dedicated channel for misconduct reports, separate from general contact.
  • ACOP Church Directory — for locating a local church rather than contacting the national office.
  • Ministry Opportunities — for postings related to ministry roles.
  • Get Connected — social links (Facebook, Instagram, YouTube) for following the organization.
  • Clergy Care and Credentials — pages relevant to ministers and credentialing matters.

If your question is about finding a local congregation, the Church Directory is the faster route than emailing the national office.

Practical Notes Before You Reach Out

  • Check the hours. The office operates 8:00 AM – 4:00 PM on the posted days, with remote work noted. Calls outside those windows may not be answered.
  • Match the channel to the topic. Credentialing and clergy matters, misconduct reports, and general inquiries each have their own listed path.
  • Have your details ready. For portal access or credentialing questions, include your name, church affiliation, and any prior correspondence so staff can locate your file.
  • Use the directory for church searches. The national office is not the primary contact for local service times or programs.