How to Contact All Celtic Music or Get Help with Your Account

Updated

All Celtic Music provides two direct entry points on its homepage: Contact and My Account. Use Contact for general inquiries and site-migration questions, and My Account for order history and digital music purchases. The site is currently moving its catalogue to a new site, so account access is the reliable path for anything tied to past orders.

What the site currently offers

The homepage states: "We are changing to a new site and are currently moving our catalogue across. You will still be able to access your order history and any digital music purchases."

That message sets the practical boundaries:

Need Where to go What to expect
General question or site issue Contact A contact entry point is listed on the page
Order history My Account Access remains available during the migration
Digital music purchases My Account Access remains available during the migration
Browsing or buying new music Not confirmed The catalogue is being moved, so availability may be limited

How to get help with your account

  1. Open the All Celtic Music homepage.
  2. Select My Account.
  3. Sign in with your existing credentials.
  4. Check your order history or digital music purchases.

Expected result: you can view past orders and any digital music you bought, even while the catalogue is being migrated.

If you cannot sign in or your purchases are missing, use the Contact entry to explain the problem. Include the email address tied to your account and, if possible, an order number or purchase date — that makes it easier for the site to locate your records.

How to contact All Celtic Music

  1. Open the homepage.
  2. Select Contact.
  3. Send your question through the contact channel provided there.

Use this route for:

  • Questions about the site migration
  • Problems with an order
  • Problems accessing digital music
  • Anything not resolved through My Account

Common sticking points

  • New music may not be listed yet. The catalogue is mid-move, so a missing title does not necessarily mean it is gone permanently.
  • Account access is separate from the catalogue. Even if browsing is limited, order history and digital purchases should still be reachable.
  • No pricing or payment details are stated on the page. Do not assume anything about costs or checkout during the migration.
  • Contact is the fallback. If My Account does not answer your question, the Contact entry is the next step.

Quick answer

For account help, go to My Account. For everything else — including migration and order questions — use Contact. Both are linked from the All Celtic Music homepage.