How to Contact American Shipping Company or Request a Quote

Updated

American Shipping Company (shipamerican.com) is a U.S. customs broker and freight forwarder that has operated in the import and export industry for over 125 years. To request a quote, use the Get a Quote entry point on the website, which appears alongside each of the company's service descriptions. The site does not publish a direct phone number, email address, or contact form details in the available page content, so the quote request is the primary documented starting point for reaching the company.

What the Website Offers for Getting Started

The homepage is structured around service descriptions, each paired with a Get a Quote link. The main service areas listed are:

  • Customs Entry
  • International Freight
  • Trucking
  • Cargo Insurance
  • Compliance
  • Data Center
  • Document Imaging

Each of these areas is presented as part of a suite of complementary services that can be used as an all-inclusive solution or offered à la carte. If you already know which service you need, selecting the corresponding Get a Quote link is the most direct route.

How to Request a Quote

  1. Go to shipamerican.com.
  2. Locate a Get a Quote link, which appears next to the service descriptions on the homepage.
  3. Submit your inquiry through that entry point to request a customized logistics solution.

The site describes its services as "customized logistics services," so the quote request is intended to lead to a tailored proposal rather than a fixed published rate. The available page content does not specify what information the quote form asks for, what response time to expect, or whether pricing is displayed anywhere on the site.

Tracking and Visibility Tools

If your inquiry relates to an existing or planned shipment, the site also references Shipment Visibility & Analytics tools, described as "Track & Trace Online, Anytime," with custom shipment tracking and supply chain analysis. Client testimonials mention specific tools by name:

  • AmeriReports — includes a report called "Ocean Carrier Transit Times with delivery," which one client used to track shipments from sail date to delivery date and spot congestion patterns.
  • AmeriSystems — used by a client to improve inbound weekly distribution center forecasting.
  • Ameriweb — used daily by a client's team, with customized reports transmitted by email to internal and external teams.

These tools are referenced in client feedback rather than as self-service sign-up features, so access likely comes through an existing customer relationship. The page content does not describe how to obtain access.

Global Support

The site states that its global locations "ensure that you have a dedicated partner in every port." The company operates through several entities:

  • American Shipping Company, Inc.
  • American International Cargo Service Inc.
  • American Cartage & Distribution
  • American International Cargo Service (Asia) Ltd.

This structure suggests that once you make contact, support can be routed to a location relevant to your shipping lanes. The available content does not list specific port locations or regional contact details.

What Is Not Documented

The page content available does not include a phone number, email address, physical address, or live chat option. It also does not state pricing, minimum shipment sizes, or account requirements. If the Get a Quote route does not produce the contact channel you need, the site's own navigation would be the place to look for a contact page, since the homepage excerpt does not surface one directly.