How to Contact Aston Baby or Follow Its Latest Updates

Updated

Aston Baby has announced it is closing, so the most reliable way to reach the brand or track what's left is through its Instagram account, @astonbabyonline, where the closure notice and stock updates were posted. The website still offers a Subscribe link for updates and a Collaborations contact route, but response times may be limited given the shutdown.

Where the updates actually come from

The brand's own site now reads more like an archive than a storefront. Its "Aston Baby Updates" section carries the closure announcement: the owner states she has "outgrown the desire to run my own business" and that the last six years have been "a winding road of all emotions." Earlier posts on the same page explain that the online shop was wound down first, with shoes moving to local baby boutiques across Canada.

That means the freshest information lives on Instagram, not the website. The site's blog and updates section republishes those posts, but the account is where new activity would appear first.

Ways to reach or follow Aston Baby

Channel What it's for What to expect
Instagram: @astonbabyonline Latest posts, direct messages, stock queries The closure notice and remaining-stock offers were posted here; DM is the stated way to order
Website Subscribe link (astonbaby.com/subscribe/) Email updates Sign-up page for brand news; no pricing or frequency details are stated
Collaborations contact on the site Partnership and wholesale enquiries Listed alongside Subscribe; useful for retailers, not general customer service

The site also notes that shoes are sold through baby boutiques across Canada, and invites customers to contact the brand if they need help finding a nearby shop. If you're looking for a specific style rather than brand news, that boutique route is the practical one.

What the closure notice says about remaining stock

According to the posted announcement, the Jericho and Shaughnessy styles were offered at $15 for westside Vancouver pickup and $20 for delivery until a stated Tuesday deadline, with orders placed by DM. Treat those figures as a snapshot from the announcement rather than current pricing — the deadline has passed, and availability isn't confirmed. If you want a pair, message the account and ask directly rather than assuming the offer still stands.

Practical tips before you reach out

  • Lead with the specific style and size you want (Jericho, Shaughnessy, or Lonsdale) so a single reply can answer you.
  • Ask about boutique stock if you'd rather buy in person — the brand has pointed customers to local retailers as its main channel.
  • Expect slower replies. The owner described stepping back from day-to-day operations, so a delayed response isn't a sign your message was ignored.
  • Don't rely on the online shop. The site states the online store was closed and shoes are available through boutiques; the Subscribe link is for news, not purchases.

If your goal is simply to keep up with the brand, subscribing by email and following @astonbabyonline covers both bases. If your goal is to buy shoes, the boutique network and a direct DM are the two routes the brand itself points to.