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EnglishHow to Contact Automated Scale Corporation
Updated
Call (800) 498-6650 or email [email protected] to reach Automated Scale Corporation for sales, rentals, parts, repair, installation, or maintenance of industrial weighing equipment. The company serves Chicagoland and Indiana and has operated since 1980.
Contact Methods at a Glance
| Method | Detail | Best for |
|---|---|---|
| Phone | (800) 498-6650 | Urgent repair requests, rental availability, quick questions |
| [email protected] | Written quotes, parts inquiries, non-urgent service scheduling | |
| Location | Chicago area (serves Chicagoland and Indiana) | Confirming whether your site is in the service area |
The website does not publish a street address, business hours, or a contact form, so phone and email are the two confirmed channels.
What You Can Ask About
Automated Scale handles electronic and mechanical weighing systems across all major brands, including Fairbanks Scales, Rice Lake Weighing Systems, Avery Weigh-Tronix, Mettler Toledo, B-Tek, Cardinal, and Ohaus. When you call or write, you can raise:
- Sales — new electronic or mechanical scale equipment
- Rentals — short-term weighing equipment
- Parts — components for the brands listed above
- Repair and maintenance — service visits and ongoing upkeep
- Installation — setup of new or replacement systems
What to Have Ready Before You Call
To get a useful answer on the first contact, prepare:
- Scale brand and model — the company services all brands, so identifying yours helps route the request.
- Symptom or task — what the scale is doing (or what you need it to do), and whether it is legal-for-trade equipment.
- Site location — confirm your facility is within Chicagoland or Indiana.
- Timeline — whether you need same-week repair, a rental while yours is down, or a planned installation.
A Note on Technician Credentials
The company states its industrial scale technicians are licensed through the State of Illinois Department of Agriculture in NTEP certification, Legal for Trade, and State Certified weighing equipment. If your scale is used for commercial transactions, mention that when you contact them so the right technician is assigned.
If You Prefer Email
Include your company name, site address, scale brand/model, and a short description of the issue or request. Email is the better channel when you need a written record for procurement or when you are gathering quotes from more than one provider. For a scale that is down and disrupting operations, call instead.