How to Contact Celtic Affairs About Bagpipes, Kilt Hire or Other Products

Updated

Contact Celtic Affairs by phone on 03 9437 8004 or 0438 662 153, by email at [email protected], or by visiting the shop at 1 The Gums, South Morang, VIC 3752, Australia. The site directs enquiries through its Contact page and invites visitors to call before ordering, so it is worth confirming stock, sizing and availability directly rather than assuming an online checkout.

Contact Details at a Glance

Method Detail Best for
Landline 03 9437 8004 Local and business-hour enquiries
Mobile 0438 662 153 Quick questions, including event piping
Email [email protected] Written quotes, product questions, kilt hire bookings
Address 1 The Gums, South Morang, VIC 3752, Australia In-person visits and fittings

Celtic Affairs is based in South Morang, in Melbourne's north-east, and describes itself as Victoria's bagpiper. The business covers both retail and performance, so the right contact route depends on what you need.

What to Ask About, by Category

The site lists these product and service areas, each with its own enquiry:

  • Bagpipes — full sets such as the McCallum range, including African blackwood models with combed and beaded drones, alloy mounts and a plastic pipe chanter. Ask about model availability (AB1–AB4 Deluxe, and 408, 409P, 411, R1) before travelling.
  • Piping maintenance and accessories — items such as reed-easing blocks with sandpaper for small adjustments. Note the site's disclaimer that pipe reeds and drone reeds cannot be exchanged for health and safety reasons, so confirm reed strength and type before buying.
  • Drumming — drums with a redesigned bottom assembly. Ask about specifications and lead times.
  • Highland dress — including leather upper shoes with a waxy finish. Sizing is the main thing to confirm by phone or email.
  • Kilt hire — full 8-metre kilts in 13-ounce quality tartan for any occasion. Hire enquiries should include your event date, measurements and tartan preference.
  • Music books — titles covering piping history and repertoire.
  • Event piping — weddings, funerals, parties, corporate and community events. Give the date, location and timing when you call or email.

A Practical Enquiry Sequence

  1. Browse the categories and gallery first. Note the specific model, tartan or accessory you want so your question is precise.
  2. Check the detail you cannot verify online. For bagpipes, that means model, mount style and chanter type; for kilts, hire dates and sizing; for shoes, size availability.
  3. Send an email for anything you need in writing — quotes, hire terms, or confirmation that a model is in stock. Include your phone number so David can call back.
  4. Call for time-sensitive matters, such as an event date or a hire fitting.
  5. Confirm before visiting. The address is listed, but opening hours are not stated on the site, so ring ahead.

Common Pitfalls

  • Assuming reeds are returnable. The site explicitly excludes pipe and drone reeds from exchange, so get advice on strength and type before ordering.
  • Leaving kilt hire too late. Hire depends on tartan availability and fit; contact early with your date and measurements.
  • Relying on the website alone for pricing. No prices or payment details are published, so treat any figure as something to confirm directly.
  • Using the wrong number for events. For bookings, the mobile is the more practical route; for product and hire questions, email leaves a written record.

For anything beyond browsing, a single email to [email protected] listing your item, size or date, and a contact number is the most efficient first step — followed by a call if you need an answer quickly.