How to Contact CityBikes or Contribute to the Project

Updated

You can reach the CityBikes team by email at [email protected]. If you want to contribute, the site has a dedicated "I want to contribute" link that points you to the ways you can get involved. The project also states that community support is what keeps it running, and it explicitly invites data enthusiasts to help make more information available. Companies are invited to contact the team about data problems and to help keep the free repository working.

Ways to Get in Touch

Purpose Where to go
General contact [email protected]
Contributing to the project "I want to contribute" link on the CityBikes site
Company / data partnership Contact the team via the same email

The site lists a single contact address, [email protected], under a "Feel free to reach us" heading. There is no separate support portal or phone number mentioned in the available material, so email is the documented channel.

How to Contribute

CityBikes describes itself as a project built and kept running by a community. The site's own framing of who can help is broad:

  • Developers — build transportation apps or work with the dataset.
  • Data scientists — use it as a research dataset.
  • Data enthusiasts — participate in making more information available.
  • Companies — bring data problems to the team and help sustain the free repository.

If you fall into one of these groups, the starting point is the "I want to contribute" link, which the site presents as the entry point for contribution. The exact steps beyond that link are not spelled out in the available page content, so treat the link as the first action and expect the destination to define the specifics.

What the Project Is, in Brief

CityBikes provides bike sharing data for apps, research, and projects. It began because the founders wanted to build an Android app for their local bike sharing system and found no open data available; rather than build yet another app, they built a data project. It now supports more than 400 cities, and its API is described as the most widely used dataset for building bike sharing transportation projects.

The project's stated position on data is that open data becomes real only by releasing open data — and that data from public-private partnerships belongs with the public.

Practical Notes Before You Write

  • State your purpose clearly. Whether you are a developer, researcher, or company, the site organizes its audience by these roles, so naming yours helps the team route you.
  • Expect email as the channel. No other contact method is documented in the available material.
  • Contribution paths may vary. The site confirms a contribution entry point exists but does not detail what happens after you follow it, so check the linked page rather than assuming a process.
  • Companies should say what they need. The site frames company contact around solving a data problem while helping keep the free repository running — a two-way framing worth reflecting in your message.

For anything beyond a general inquiry, the most reliable first step is still [email protected], ideally with a short description of who you are and what you want to do with or for the data.