How to Contact Coeliac UK and Get Involved With the Charity

You can reach Coeliac UK by phone on 0333 332 2033 or by email, with helpline lines open 10am–4pm, Monday to Friday. To get involved, you can donate, become a member, or take part in awareness activities such as Awareness Month. The details below cover each route and what to expect.

Contacting Coeliac UK

Coeliac UK describes its helpline as staffed by dietitians and other expert advisors. The site lists two contact routes:

If your question is about diagnosis, the gluten free diet, or day-to-day management, the helpline is the most direct option. The charity also publishes a "Need to talk?" section on its homepage pointing to the same contact details.

Getting involved and supporting the charity

The site lists several ways to join or support the community:

• Donate — a "Donate now" option is promoted alongside membership.
• Become a member — membership is presented as a way to support the charity's work and be part of the community.
• Awareness Month — the charity invites people to get involved and help generate awareness around coeliac disease.
• Fundraising — there is a dedicated page for paying in fundraising money, suggesting individual fundraising is part of the offer.

The site does not state membership fees, donation amounts, or whether any of these require an account, so check the relevant page before committing.

What the charity does with the support

Knowing where the money and membership go can help you decide whether to engage. Coeliac UK reports these figures on its homepage:

• 25K+ patients helped by dietitians the charity has supported since 2020
• 300% increase in mentions of coeliac disease in UK Parliament at Westminster since 2022
• 18K questions answered via its helpline services
• £2.2M of research supported in 2024

Its stated mission is "No life limited by coeliac disease," with work grouped into trusted advice and support, advocating for change, groundbreaking research, community, and guidance for the food industry.

Other ways to engage

The charity's news section shows additional entry points, including campaigns, research updates, and events. Examples from the listed news items include new allergy safety guidance for schools and a Cambridge workshop on AI in coeliac disease diagnosis. If you want to contribute beyond donating — for example, by sharing your story or joining a campaign — the news and "Get involved" areas are the places to watch for openings.

Practical next steps

1. For advice or a question: call 0333 332 2033 between 10am and 4pm on a weekday, or email via the contact page.
2. To support financially: use the donate option or join as a member.
3. To raise awareness: look for Awareness Month participation details and fundraising pay-in instructions on the site.

If you are newly diagnosed or suspect you have coeliac disease, the charity's "Do I have coeliac disease?" and "Newly diagnosed" sections are the natural starting points before you contact the helpline.