How to Contact Epax Systems or Get a Quote
Updated
Call Epax Systems toll-free at 800.220.6776 for a free, no-obligation quote, or use the "Get a FREE, no obligation quote today!" prompt on their website. The company also lists a local telephone number, a fax line, a mailing address, and a "Pay My Bill" page for existing customers. Epax Systems serves companies in the United States and Canada that need help managing waste affordably.
Contact Methods at a Glance
| Method | Detail | Best for |
|---|---|---|
| Toll-free phone | 800.220.6776 | Quotes, general questions, new inquiries |
| Local telephone | 818.994.2870 | Local callers or when the toll-free line is busy |
| Fax | 818.994.4032 | Sending documents or drawings |
| Mailing address | 14641 Arminta Street, Panorama City, CA 91402 | Correspondence, equipment deliveries |
| Website quote prompt | "Get a FREE, no obligation quote today! Call Now: 800.220.6776" | Starting a quote request |
| Pay My Bill | epaxsystems.com/pay-my-bill | Existing customers paying an invoice |
| Contact page | Listed in the site navigation | General messages and employment inquiries |
Getting a Quote
The site's primary call to action is a free, no-obligation quote. To start one:
- Call 800.220.6776 (toll-free) or 818.994.2870.
- Describe your waste stream and site — for example, whether you generate wet waste, dry commercial waste, or recyclables, and how much space you have.
- Expect a recommendation from their equipment lineup, which includes industrial compactors, recycling balers, and accessories.
Epax Systems positions itself as finding the right solution rather than simply selling a unit, so the quote conversation is where that matching happens. If you already know the equipment category you need, naming it (for example, a self-contained compactor for wet waste or a vertical downstroke baler for cardboard) can speed things up.
Paying a Bill
Existing customers can use the Pay My Bill page linked from the site navigation. The site does not publish which payment platforms or card networks it accepts, so confirm accepted payment methods with the office if you need that detail before paying.
What to Have Ready Before You Call
- Your facility location (US or Canada)
- Type and approximate volume of waste or recyclables
- Available space and any power or installation constraints
- Whether you are buying, renting, or need service and repair
This matters because Epax Systems covers more than equipment sales: the site also lists equipment service and repair, managed waste services, maintenance and repair, rentals, and used or refurbished equipment. Knowing which of these you need keeps the first call short.
Other Reasons to Get in Touch
- Service and repair — for existing compactors and balers
- Rentals — if you need equipment without a purchase
- Parts and accessories — including odor control systems and the Axxess Control System
- Employment — the site lists employment opportunities
- Resources — videos, brochures, news and articles, and engineering drawings are available on the site if you want to review specifications before calling
Common Snags
- The email address on the site is protected from spambots and requires JavaScript enabled to view, so the phone numbers are the more reliable route.
- The site does not state business hours, so call during normal Pacific Time business hours unless you confirm otherwise.
- Pricing is not published anywhere on the site — the quote is the only way to get numbers.