How to Contact HBA or Start a Project with Them

Updated

The official route to contact HBA or begin a project is through its website, hba.com. HBA describes itself as a multidisciplinary creative collective working in hospitality and design, with more than half a century of experience across specialisms, markets, and industries. The site is the entry point for learning about the firm and initiating a conversation; it does not publish a project intake form, pricing, or a step-by-step onboarding process, so the practical first move is to review the site and use the contact channel it provides.

What HBA Is and Why It Matters for Contact

HBA presents itself as "a leading voice in the world of hospitality and design" and as "a dynamic and multidisciplinary creative collective." Two things follow for anyone hoping to work with them:

  • Scope is broad. Experience is described as spanning specialisms, markets, and industries, so a project may touch multiple disciplines rather than a single service line.
  • The website is the front door. Because the public description emphasizes the collective and its body of work rather than a sales funnel, hba.com is where you both evaluate fit and find the way to reach them.

Steps to Start a Project

  1. Go to hba.com. This is the official domain named in HBA's own site title and description.
  2. Review the work and specialisms. Use the site to understand the disciplines and markets HBA covers. This helps you judge whether your project matches their focus before you reach out.
  3. Locate the contact channel on the site. HBA's public materials do not specify a particular contact method, so use whatever contact route the site itself presents.
  4. Prepare a concise project brief. Since HBA works across many specialisms and industries, state your project type, market, and the kind of design or creative input you are seeking. This lets them route your inquiry appropriately.
  5. Send your inquiry and wait for a response. No published response time, fee structure, or engagement process is available, so treat timelines and terms as things to confirm directly with HBA.

What to Include in Your First Message

Element Why it helps
Project type (e.g., hospitality venue, interior, branding) HBA's work spans multiple specialisms; clarity helps routing
Market or location Their experience is described across markets
Stage of the project Lets them gauge scope and timing
The outcome you want from the conversation Avoids a vague first exchange

What Is Not Publicly Stated

The available HBA site information does not include:

  • A named contact person, email address, or phone number
  • Pricing, fee ranges, or payment details
  • A stated project intake or proposal process
  • Response times or minimum project sizes

Do not assume the site is free to use in any commercial sense or that inquiries carry no commitment; those terms are simply not published and should be confirmed with HBA directly.

How to Judge Fit Before Contacting

Because HBA frames itself around hospitality and design with decades of cross-industry experience, a productive approach is to compare your project against the work shown on hba.com. If your project sits within hospitality or design and benefits from a multidisciplinary team, the site's portfolio is the best evidence of alignment. If your need falls outside that description, the same review will tell you quickly.

Common Snags

  • Expecting a self-service booking or quote tool. None is described; contact is a conversation, not a transaction.
  • Sending a one-line inquiry. With a broad, multidisciplinary firm, an inquiry without project context is harder to route.
  • Treating the website as a complete process guide. It introduces the firm and its work; the engagement steps are agreed after you make contact.

The short version: start at hba.com, study the work to confirm fit, then use the site's contact route with a clear, specific project brief.