How to Contact InferKit After Discontinuation

Updated

InferKit has been discontinued, and the only contact route the site provides is the email address [email protected]. Use it for questions tied to the shutdown — for example, a refund or a cancelled subscription — rather than for product support, since the writing app is no longer operating and the site offers no other active support channel.

What the site actually says

The InferKit page now carries a short shutdown notice instead of a product. Its key points:

  • The AI-based writing app is described as outdated and discontinued.
  • Paid subscriptions have been cancelled.
  • The last payment for paid users has been refunded.
  • The only listed contact is [email protected].

There is no phone number, contact form, chat widget, or help center mentioned on the page.

When to email, and what to include

Email [email protected] if you have an unresolved question about the discontinued service. Practical cases include:

  • You were a paid user and want to confirm the status of your cancellation or refund.
  • You were charged and the refund has not appeared.
  • You need clarification on whether any data or account records remain accessible.

To make a reply easier to act on, include:

  1. The email address you used to sign up.
  2. Your approximate subscription dates.
  3. Any payment receipt or transaction reference you have.
  4. A one- or two-sentence description of what you need.

What not to expect

Expectation Reality per the site notice
Using the writing app Discontinued; no app access described
New subscriptions or renewals Paid subscriptions cancelled
Ongoing product support No support channel beyond the email
A guaranteed response time Not stated on the page

If you mainly need a writing tool

Contacting InferKit will not restore access to the app. If your goal is to keep generating text, treat the email as a billing-and-shutdown question only and look for a currently operating AI writing tool separately. Before choosing one, check that it is actively maintained and confirm its current pricing and login terms on its own site, since those details are not part of the InferKit notice.