How to Contact Jiangsu Dongye Roll Co., Ltd.
Updated
Jiangsu Dongye Roll Co., Ltd. (江苏东冶轧辊有限公司) can be reached by phone, fax, or email, or visited at its factory in Changzhou, Jiangsu Province. The company lists two email addresses — one general and one for sales — and a single service hotline. Use the details below depending on whether your inquiry is about a quote, an order, or a general question.
Contact Details
| Channel | Detail |
|---|---|
| Address | No. 126 Xingwang Road, Dong'an, Huangli Town, Wujin District, Changzhou City, Jiangsu Province, China (江苏省常州市武进区湟里镇东安兴旺路126号) |
| Service hotline | 0519-83731805 |
| Fax | 0519-83733298 |
| Email (general) | [email protected] |
| Email (sales) | [email protected] |
The site does not state business hours, a contact form, or a separate international phone line, so plan around China Standard Time (UTC+8) when calling from abroad.
Which Channel to Use
- Sales and quotations — write to [email protected]. This is the address the company presents alongside its product pages, so it is the better first stop for pricing, specifications, or order questions.
- General or company-level inquiries — use [email protected] or call 0519-83731805.
- Documents and formal correspondence — the fax number 0519-83733298 is listed for this purpose.
- Site visits or supplier audits — the address above is the registered location; coordinate a date in advance by phone or email rather than arriving unannounced.
What to Include in Your Inquiry
Because the site gives no inquiry form or stated response time, a complete first message saves a round trip. Include:
- Your company name and country
- The roll type you need — the product line covers alloy cast steel rolls, graphite steel rolls, high-speed steel rolls, GNV rolls, bar and wire rod rolls, grooved roughing rolls, and roll rings
- Dimensions, quantity, and any drawing or specification reference
- Whether you need a quotation, a technical datasheet, or a sample discussion
Background That May Affect Your Approach
Jiangsu Dongye Roll Co., Ltd. is a joint-stock cooperative enterprise and a member unit of the metallurgical industry spare parts center. It has produced alloy cast iron and cast steel rolls since 1998, employs more than 150 staff (over 30 in engineering and technical roles), and reports annual roll output of over 15,000 tons against a capacity of more than 38,000 tons.
The company holds ISO 9001, ISO 14001, and ISO 45001 certifications, and its listed customers span India, Sri Lanka, Indonesia, Taiwan, Bangladesh, Pakistan, Syria, South Korea, Russia, Germany, Turkey, the United States, Canada, Brazil, Australia, and Egypt. If you are outside China, the export customer list suggests overseas inquiries are routine — but the site publishes no English-language phone line, so email is the practical starting point.
Practical Notes
- The site is available in both Chinese and English (EN), so English-language email inquiries are reasonable to expect.
- No pricing, minimum order quantity, or lead time is published on the site; these must be requested directly.
- The phone number is a Changzhou landline (area code 0519), matching the factory location west of Changzhou near the Beijing–Shanghai railway, the 312 National Highway, and several expressways and airports.