How to Contact LabHealth and Learn More About Its Laboratory Solutions

Updated

LabHealth's website (labhealth.com) is the main entry point for contacting the company and exploring its LIMS/LIS platform. The homepage offers a "Contact Us Today" link for direct inquiries, an "About Us" section for company background, and a "Latest News" area for updates and events. If you want to evaluate the software before reaching out, the site also outlines supported lab types, workflow features, and support/reporting options.

Contacting LabHealth

The primary contact path is the "Contact Us Today" link on the homepage. The site does not publish a phone number, email address, or contact form details in the available page content, so the link itself is the starting point for any inquiry.

For technical support specifically, LabHealth states that its Technical Support department is available via telephone 24/7/365. This applies to existing customers; the site does not specify a separate sales or pre-sales phone line.

Learning About the Company

The "About Us" section covers LabHealth's background and mission. Key points from the site:

  • The company has been in business for 35+ years, describing itself as "innovating & powering the laboratory revolution since 1984."
  • It positions itself as more than a software vendor, emphasizing investment in customers' growth and success.
  • Its stated focus areas are workflow, efficiency, communication, and profitability.
  • Three pillars it highlights: innovation, customization, and automation.

The homepage also lists technology partners and industry associations, which can help you understand the ecosystem LabHealth operates in and whether it integrates with tools your lab already uses.

Exploring the LIMS/LIS Platform

If your goal is to assess fit before contacting the company, the site describes the platform in several ways.

Supported laboratory types

LabHealth states its platform is built for a range of lab workflows, including:

  • Chemistry and toxicology
  • Molecular diagnostics
  • Hematology and serology
  • Cytology, histology, and pathology
  • Microbiology
  • Public health and research

Core platform capabilities

According to the site, the platform handles these functions "all in one place":

  • Processing orders and tracking specimens
  • Reflex testing
  • Data analysis
  • Automated notes and comments
  • Result reporting
  • Billing and coding

Support and reporting

  • Support: Help Desk services, database file optimization, and LabHealth Web Viewer, with 24/7/365 telephone availability.
  • Reports: Customizable patient report formats, including graphical historical results and cumulative reports. Reports can be printed, faxed, emailed, web-delivered, or sent to a host system.

Checking for Updates

The "Latest News" section on the homepage is where LabHealth posts news and event information. This is useful if you want to see recent activity, announcements, or industry events the company is involved in before making contact.

What the Site Does Not Cover

The available page content does not include pricing information, a published phone number or email for general inquiries, or a self-service demo or trial signup. For those details, use the "Contact Us Today" link and ask directly.