How to Contact MB Labs

You can reach MB Laboratories Ltd by phone at 250-656-1334, by email at [email protected], or in person at 2062 West Henry Ave, Sidney BC. The lab is open Monday to Friday, 8:30am–4:30pm PT, and closed on weekends. These details suit anyone who needs to ask about testing services, arrange a sample drop-off, or follow up on an existing submission.

Contact Details at a Glance

When to Use Each Contact Method

Phone — 250-656-1334

Best for time-sensitive questions, such as confirming whether a specific test is offered, checking on a sample already submitted, or clarifying what information must accompany a drop-off. Call during opening hours, since the phone line follows the same Monday–Friday schedule.

Email — [email protected]

Best when you need to send details, attach documents, or keep a written record of the exchange. Use it for questions about test categories (Water & Environmental, Food Safety, Cannabis & Hemp, Agricultural), reporting, or payment information. Because email is not tied to the phone schedule, you can send it at any time, but expect a reply during business hours.

In Person — 2062 West Henry Ave, Sidney BC

Best for delivering samples directly. MB Labs accepts sample drop-offs Monday–Friday between 8:30am and 4:30pm, and some basic information is required at the counter. If you are preparing a submission, the lab provides a Chain of Custody Form — a standard way to identify who you are, describe the sample (including lot number), and specify which tests you want.

Practical Notes Before You Reach Out

• Weekend contact won't work. Both Saturday and Sunday are closed, so plan calls, emails expecting a reply, and drop-offs for weekdays.
• Have your sample details ready. For drop-offs or test inquiries, know your sample description and lot number, and which tests you need. This matches what the Chain of Custody Form asks for.
• Payment questions have a dedicated page. If your question is about paying for testing, the site's Payment Information page under About is the place to check before calling.
• The lab has been operating since 1983 and describes itself as an accredited, full-service analytical laboratory, so it handles multiple testing categories rather than a single specialty.

Quick Reference

• Call: 250-656-1334 (Mon–Fri, 8:30am–4:30pm PT)
• Email: [email protected]
• Visit or ship samples to: 2062 West Henry Ave, Sidney BC
• Drop-off window: Monday–Friday, 8:30am–4:30pm PT