How to Contact Midland Computers or Request a Free IT Audit

Updated

Midland Computers can be contacted in two ways shown on its website: by calling 01952 588688, or through the Get in touch page on midlandcomputers.com. The site also advertises a FREE IT audit from its expert team, with a "Find out more" link for businesses that want an initial review before committing to a service. This suits organisations in the West Midlands, Telford and Shropshire that want to discuss IT support or check whether their current setup needs attention.

Ways to Get in Touch

Method Detail from the site Best for
Phone 01952 588688 Quick questions, urgent issues, or booking an audit
Website "Get in touch" page Non-urgent enquiries and written details
Free IT audit "Interested in a FREE IT audit from our friendly expert team? Find out more" Businesses wanting an assessment before choosing services

The phone number appears twice on the homepage, so it is the most prominent contact route. The "Get in touch" link sits in the site navigation alongside "About Us", making it the main written enquiry channel.

Requesting the Free IT Audit

  1. Go to midlandcomputers.com.
  2. Find the free IT audit prompt near the top of the page ("Interested in a FREE IT audit from our friendly expert team? Find out more").
  3. Follow the "Find out more" link to start the request.
  4. If you prefer to speak to someone first, call 01952 588688 instead.

The site does not state what the audit covers, how long it takes, or whether any follow-up commitment is required. Treat it as an initial conversation: use it to describe your setup and ask what the review includes before agreeing to anything further.

What You Can Ask About

The site lists the areas Midland Computers covers, which is useful when framing your enquiry:

  • IT Support and Consultancy
  • Security, Cybersecurity and Passkeys
  • Server Services, Backup & Recovery
  • IT Procurement, Internet & Connectivity, Voice
  • Microsoft: Microsoft 365, Azure, Teams, Tenancy Checks, 365 Backup

It describes itself as a Microsoft Solutions Partner with in-house 365 experts, and lists industry-leading accreditations. If your question relates to Microsoft 365, Azure or Teams, mention that when you call or write so it reaches the right person.

Who This Is Aimed At

The site positions itself as a business IT partner for the West Midlands, Telford and Shropshire, and its published testimonials come from organisations with long-term relationships — for example, Andrew Birks, Head of Information Technology at Dodd Group Ltd., cites over 10 years working with the company on server and software support including VMware, VEEAM and the Microsoft suite. Julie Hughes, Operations Manager at Charlies Stores, highlights technical support, response speed and tailored solutions.

That pattern suggests the free audit is a starting point for a longer support relationship rather than a one-off product purchase. If you only need a single item such as hardware, the IT Procurement route may be more direct.

Practical Points Before You Call

  • Have a short summary ready: number of staff, current IT setup, and the specific problem or goal.
  • Ask what the free audit includes and what happens afterwards.
  • If your need is Microsoft-related, say so — the site emphasises in-house Microsoft 365 expertise.
  • No pricing is published on the page, so ask for costs directly rather than assuming anything about rates or contract terms.