How to Contact or Schedule an Appointment with Middlesex Eye

Updated

You can reach Middlesex Eye by phone at each of its four Connecticut offices, by text at (860) 362-2544, or through the "Schedule An Appointment" option on middlesexeye.com. For routine scheduling changes, the practice also offers Halo, an AI voice assistant that can confirm, cancel, or reschedule appointments, send non-urgent messages, and answer questions 24/7.

Office Locations and Phone Numbers

Office Address Phone
Middletown 400 Saybrook Road, Suite 100, Middletown, CT 06457 (860) 347-7466
Old Saybrook 48 Main St., Suite 2, Old Saybrook, CT 06475 (860) 669-5305
Guilford Address not listed on the homepage (203) 453-3100
East Haven Address not listed on the homepage (203) 468-8800

The Middletown and Old Saybrook street addresses appear on the site; for Guilford and East Haven, only phone numbers are published, so call ahead to confirm the exact address before visiting.

Ways to Book or Change an Appointment

  • Online: Use the "Schedule An Appointment" link on the website.
  • By phone: Call the office you want to visit during business hours.
  • By text: Text (860) 362-2544.
  • Through Halo: The practice's AI voice assistant, built with Transform9, is available 24/7 for confirming, canceling, or rescheduling appointments, sending non-urgent messages, and getting instant answers. It is intended for non-urgent matters — for anything urgent, call the office directly.

What You Can Get Help With

Middlesex Eye describes itself as a full-service eye care provider founded in 1966, with four ophthalmologists and two optometrists. Services listed on the site include:

  • Comprehensive eye care
  • Cataract surgery, including premium lens implants
  • Glaucoma treatment
  • LASIK eye surgery
  • Dry eye treatment
  • Optical services: eyeglasses, contact lenses (including ordering contacts), and cosmetics

If you are unsure which service or provider fits your situation, describe your need when you call or message, and the staff can direct you to the right appointment type.

Before You Call

  • Have your insurance and billing questions ready; the site has a Billing Information page and a "make a payment" option, but does not publish pricing, so confirm costs and coverage with the office.
  • Note that Shaunak Bakshi, MD is listed as joining the practice in Fall 2026 — he is not yet seeing patients, so don't request him for a current visit.
  • For directions to Guilford or East Haven, ask for the address when you call, since it isn't shown on the homepage.