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EnglishHow to Contact Polyvel Inc for Product or Technical Support
Updated
Polyvel Inc can be reached directly by phone at +1(609) 567-0080 or by email at [email protected]. For written correspondence or visits, the company is located at 100 Ninth Street, Hammonton, NJ 08037, and a fax line is available at +1(609) 567-9522. These are the primary contact points listed on Polyvel's website for product questions, technical support, and general inquiries.
Contact Details at a Glance
| Channel | Detail |
|---|---|
| Phone | +1(609) 567-0080 |
| Fax | +1(609) 567-9522 |
| [email protected] | |
| Address | Polyvel, Inc., 100 Ninth Street, Hammonton, NJ 08037 |
What to Expect When You Reach Out
Polyvel describes its customer service as "world class" and highlights "industry leading delivery time" and "exceptional technical support" among its core strengths. The company also states that its technical team develops custom formulations and loadings, and invites customers to "ask your sales rep about your current development needs." If your inquiry is technical in nature — for example, matching an additive masterbatch to a specific resin or process — it is worth mentioning your application and resin system up front so the team can route you appropriately.
Quality and Compliance Information
For procurement or vendor-qualification purposes, Polyvel's quality management system is certified to ISO 9001:2015, with the certificate registered by Intertek. This certification is relevant if you need documented quality credentials before placing an order or setting up a supplier agreement.
Other Ways to Learn More Before Contacting
If you prefer to gather information first, Polyvel's website includes several sections that may answer common questions:
- Products — covers specialty additive masterbatches, custom compounds, and toll & contract compounding.
- About Us — background on the company, which has supplied specialty additive masterbatches for over 35 years.
- Sustainability — includes a 2025 Sustainability Report and information on responsible products, sourcing, and manufacturing.
- News and Careers — for company updates and employment inquiries.
Polyvel also lists a European entity (Polyvel Europe) and states that it services customers worldwide, so international buyers may want to ask which location handles their region when they make contact.
Markets Served
Polyvel lists the following markets and industries on its site: recycling, flexible packaging, rigid packaging, medical devices, nonwovens, film/sheet, foamed products, injection molding, and blow molding. Mentioning your specific market when you call or email can help the team connect you with the right technical resource.