How to Contact Raleigh Water District or Its Board of Commissioners

Raleigh Water District is a municipal water utility serving the Raleigh Hills area of Washington County, Oregon, with more than 4,500 residential and commercial customers. To reach the district or its Board of Commissioners, start at raleigh-h2o.com: the homepage links to a Contact Us page and a Board of Commissioners page, and the District News and Calendar sections carry meeting and announcement details. The site does not publish phone numbers, email addresses, or office hours in the material available here, so use the linked pages to get current contact details rather than relying on secondhand listings.

Where the contact paths live on the site

The homepage is organized around a small set of navigation links and featured blocks. The ones relevant to contacting the district or its board are:

Contact Us

The Contact Us page is the intended entry point for reaching the district directly. Because the homepage excerpt does not list a phone number, mailing address, or email, open that page first and use the details published there. If your question is about a bill, check the Pay Water Bills Online link before or alongside contacting staff, since account and payment information is handled through that path.

Board of Commissioners

The Board of Commissioners page is the district's own source for who sits on the board and how the board is organized. Use it to identify commissioners rather than searching for names elsewhere, since board membership changes and the district page is the authoritative listing. For anything involving board action or attendance, pair this page with the Calendar.

District News and Calendar

The District News section carries operational and governance announcements, including emergency notifications about water shut-offs and water quality concerns. The Calendar holds meeting and event dates. Together they answer the most common board-related question — when the board meets and what is coming up — without needing to call.

A practical sequence for reaching the right person

1. Decide what kind of question you have. Service or billing issues go to district staff; policy, governance, or meeting matters go to the board path.
2. Open Contact Us for staff contact details and use the published channel that matches your question.
3. Open Board of Commissioners if your question is about the board itself, and check the Calendar for the next meeting date.
4. Check District News before contacting anyone about an outage, shut-off, or water quality notice — the announcement may already answer it.
5. Verify you are in the service area. The district serves the Raleigh Hills area of Washington County, Oregon; customers outside that area need a different utility.

Common sticking points

• No contact details on the homepage. The homepage excerpt shows navigation links but not phone or email. Treat the Contact Us page as the source of truth and avoid numbers copied from directory sites, which may be outdated.
• Confusing the district with the City of Portland. Raleigh Water District is a separate municipal utility in the Portland metropolitan area and purchases Bull Run drinking water; it is not the City of Portland's water bureau. Contact the district, not the city, for district accounts.
• Expecting board meeting times on the homepage. Meeting specifics sit in the Calendar and District News, not in the welcome text.
• Missing time-sensitive notices. The district uses TextMyGov for text alerts covering emergency notifications, water shut-offs, and water quality concerns. If you want shut-off or quality notices pushed to you, sign up through the district's text alert path rather than watching the website.

For governance questions specifically, the combination of the Board of Commissioners page and the Calendar is the complete route: the first tells you who, the second tells you when. For everything else, Contact Us is the starting point, with District News worth a check first for anything urgent.