How to Contact Rustic Rails or Request a Quote

Updated

You can reach Rustic Rails by phone at 989.654.3118 or toll-free at 877-4-LOGSIDING, by email at [email protected], or in person at 3663 Bourgeous Rd, Sterling, MI 48659. The company is open Monday–Friday, 8:00 AM–5:00 PM. To request a quote, use the "Get A Quote" or "Inquiry" links on logsiding.com, which also offers a free consultation.

Ways to Get in Touch

Method Detail
Local phone 989.654.3118
Toll-free phone 877-4-LOGSIDING
Email [email protected]
Address 3663 Bourgeous Rd, Sterling, MI 48659
Hours Monday–Friday, 8:00 AM–5:00 PM

Requesting a Quote or Consultation

The website provides two direct entry points for starting a conversation:

  • Get A Quote — submit your project details to receive pricing.
  • Inquiry — a general contact form for questions or project discussions.
  • Free consultation — offered on the site for customers who want guidance before committing to a project.

If you prefer to talk through your project first, calling during business hours is the fastest route. For product-specific questions, emailing [email protected] lets you include photos or measurements.

What to Have Ready Before You Contact

Rustic Rails manufactures and supplies log home products across several categories, so knowing what you need helps them route your request:

  • Log siding — exterior log siding, trim, and corner systems, plus full log wall options
  • Structural — beams, posts, and trusses
  • Fencing — round rail, split rail, fence posts, and privacy fencing
  • Home interior — interior paneling, post and beam wraps, mantels, stairs and railings, and furniture
  • Outdoor living — deck railing and shaded structures
  • Media blasting — log home exterior maintenance using recycled glass

Because the company positions itself as a one-stop shop for log home outfitting, a single inquiry can cover multiple product lines if you describe the full scope of your project.

When to Visit in Person

Rustic Rails is based in Sterling, Michigan, and operates as a family-owned business spanning three generations. An in-person visit makes sense if you want to review materials, discuss custom work, or see product options directly. Call ahead during business hours to confirm availability before traveling.