How to Contact Simon Knuth or Report a Bug in His Projects

Updated

For personal requests, contact Simon Knuth on Twitter at @simon_knuth or by email at [email protected]. For bugs or project discussions, use GitHub issues instead. The site explicitly states that technical support is not offered through the personal contact channels, so choosing the right channel matters if you want a response.

Which Channel to Use

Your goal Correct channel What to expect
Send a personal message or request Twitter @simon_knuth or [email protected] Personal requests only; not a support route
Report a bug GitHub issues on the relevant project Tracked and discussed in the project repository
Start a discussion about a project GitHub issues on the relevant project Public, project-focused conversation
Get technical support Not available via personal contact The site states technical support for projects is not offered

Reporting a Bug the Right Way

  1. Identify the specific project involved. The site lists projects such as GitHub Profile Scanner, an all-in-one scanner app built for the Universal Windows Platform.
  2. Open that project's repository on GitHub and go to its issues section.
  3. File a new issue describing the bug, or join an existing discussion if one already covers it.
  4. Keep the report on the issue tracker rather than sending it to Twitter or email, since those channels are reserved for personal requests.

Expected result: your report lands where project work is tracked, and you avoid the channel the site says cannot provide technical support.

Common Pitfalls

  • Sending bug reports by email or Twitter. These are described as personal request channels, not support channels, so a bug report sent there may go unanswered.
  • Expecting technical support from the contact details. The site notes directly that technical support for projects is not offered, so plan to use GitHub issues for anything technical.
  • Posting in the wrong repository. Issues belong with the specific project, such as GitHub Profile Scanner, not on the profile site itself.

Background on the Site

The Simon Knuth GitHub projects site is a simple landing page generated with GitHub Pages. It presents projects, links to the website and GitHub for each, and provides the contact details above. It is a directory of projects and contact routes rather than a support portal, which is why the split between personal contact and GitHub issues exists.