How to Contact Strike First for Product Information or Purchasing
Updated
Strike First publishes three direct contact channels on its website: a local phone number, a toll-free number, and an email address. There is no online store or checkout on the site, so product questions, selection help, and purchase arrangements all go through those channels. The company is based at 777 Tapscott Road, Scarborough, Ontario, Canada M1X 1A2, and states it has been serving customers since 1908.
Contact details
| Channel | Detail | Best for |
|---|---|---|
| Local phone | 416 299-7767 | Callers in the Toronto area |
| Toll-free phone | 1 888 575-1132 | Callers elsewhere in North America |
| Listed on the site behind a JavaScript-protected field | Written inquiries, document requests | |
| Address | 777 Tapscott Road, Scarborough, Ontario, Canada M1X 1A2 | Correspondence, shipping or visit planning |
The email address is not shown as plain text. The site displays a note that JavaScript must be enabled to view it, so if you load the contact page with scripts blocked, the address will not appear. Enable JavaScript in your browser, or use one of the phone numbers instead.
What to ask for
Because the site is a product information resource rather than a shop, it helps to name what you need before you call or write. The product lines listed on the site are:
- ABC dry chemical extinguishers (2 lb, 2.5 lb, 5 lb, 10 lb, 20 lb, 30 lb)
- BC dry chemical extinguishers (2.75 lb, 5 lb, 10 lb, 20 lb)
- CO2 carbon dioxide extinguishers (5 lb, 10 lb, 15 lb, 20 lb)
- Water extinguishers (2.4 Gal. / 9 L)
- Water mist extinguishers (2.4 Gal. / 9 L)
- Wet chemical extinguisher (6 L)
- Automatic heat actuated extinguishers (2.5 lb, 5 lb, 10 lb, 20 lb)
- Brackets (UP2, UP2-DB, UB5, UB5-DB, UP5HD, UP10-MD, HDVB-1 through HDVB-4)
- Extinguisher carts
- All-weather plastic cabinets (5 lb, 10 lb, 20 lb)
If you already know the model or size, lead with that. If you are choosing between types, describe the setting — commercial, industrial, institutional, or residential — since the site states the extinguishers are built for all four.
Documents you can request
The site's Resources section lists catalogues, product sheets, SDS (safety data sheets), and manuals. These are the items to ask for if you need specifications, compliance paperwork, or installation and maintenance instructions before committing to a purchase. Requesting the SDS and product sheet for a specific model is usually the fastest way to confirm whether it fits your requirement.
Warranty and support context
Strike First states its extinguishers are designed and manufactured in North America and backed by warranties of up to six years, depending on model and type. If warranty coverage matters to your decision, confirm the term for the specific model you are considering, since it is not uniform across the range.
Practical notes
- The site has no cart, pricing, or payment flow, so expect to complete any purchase through a conversation rather than a transaction on the page.
- Prices are not published, so cost has to be confirmed directly.
- The site also lists an Events section and a "What's New" section, which are worth checking if you want to know about product changes before you order.
- Accessibility information and a copyright notice (© 2026 Strike First) appear in the footer; the copyright year is not a reliable indicator of current product availability.
For a straightforward inquiry, calling the toll-free number with your application details and the model or size you have in mind is the most direct route. Use email when you need documents sent to you or want a written record of the specifications.