How to Contact USAMV Cluj-Napoca and Its Administrative Offices

Updated

The university publishes a single general contact line, +40-374-492.010, and an email address on its homepage, and routes most enquiries through the offices listed in its main menu. Use the general line or email for first contact, then go directly to the specific office — Registrar, HR, Legal, IT, or the Public Relations bureau — depending on what you need. The site does not publish individual staff emails or office hours, so expect to be redirected internally.

General contact points

Channel Detail Best for
Phone +40-374-492.010 General enquiries, redirecting to the right office
Email Listed on the homepage (obfuscated in the page source as [email protected]) Written enquiries, document requests
Press and public relations Birou Imagine și Relații Publice Media requests, institutional communication
Public information "Informații de interes public" section Official documents and transparency requests

The email address appears on the site in a protected form, so open the homepage in a browser to read it in full rather than copying it from a text extract.

Finding the right office

The site's menu groups offices by function. The ones most often needed:

  • Secretariat — student records and programme-level administration.
  • Birou eliberare acte studii — issuance of study documents (diplomas, transcripts, certificates).
  • Direcția Economică — financial matters, including tuition and fees.
  • Serviciul Resurse umane — HR and employment questions.
  • Oficiul juridic — legal office.
  • Centrul de informatizare — IT support.
  • Registratură și Arhivă — incoming mail registration and archives.
  • Direcția de Achiziții Publice, Aprovizionare și Desfacere — public procurement and supply.
  • Serviciul imagine și marketing and Birou Imagine și Relații Publice — communication and press.

Each entry sits under the "Universitatea" menu, in the organisational structure section. There is no separate contact page per office in the published material, so the general phone line is the practical starting point.

For press and media

Route media enquiries to the Birou Imagine și Relații Publice. The site also maintains a "Comunicate de presă" (press releases) section and a "USAMV Cluj-Napoca în media" page, which are useful for checking whether a topic has already been covered before making contact.

For official documents and transparency

If your request is for public documents rather than a service, use the Informații de interes public section. It links to the charter and regulations, the Rector's report, the 2024–2029 strategic development plan, the operational plan, the 2024–2029 management contract, public documents, and financial sources. Requests framed around these published items are easier to route than open-ended questions.

Practical tips

  • State your purpose in the first sentence — admission, study documents, HR, procurement, or press — so the general line can transfer you correctly.
  • For study documents, go straight to Birou eliberare acte studii rather than the general secretariat.
  • Check the announcements ("Anunturi") and news sections first; procedural changes and deadlines are often posted there before being reflected elsewhere.
  • The site is in Romanian, so use the Romanian office names above when searching the menu or writing in.