How to Contact XAudioPro for Support or Feedback

Updated

XAudioPro is operated by 成都悦动未来科技有限公司 (Chengdu Yuedong Future Technology Co., Ltd.), and the site lists four direct contact channels: phone, email, a QQ support group, and a physical mailing address. The company states it wants to hear feedback, suggestions, and bug reports, so any of these channels can be used for support or product feedback.

Contact Channels

Channel Details
Phone 18081981473
Email [email protected]
QQ support group 568123255
Company 成都悦动未来科技有限公司 (Chengdu Yuedong Future Technology Co., Ltd.)
Address 四川省成都市天府新区华阳街道华阳大道一段23号 (No. 23, Section 1, Huayang Avenue, Huayang Street, Tianfu New Area, Chengdu, Sichuan)
Main product XAudioPro 在线音频工作站 (XAudioPro Online Audio Workstation)

Which Channel to Use

  • Email ([email protected]) — best for detailed bug reports, feature requests, or anything you want a written record of. You can attach screenshots or describe the steps that led to a problem.
  • QQ support group (568123255) — best for quick questions and community-style help. The site presents it as a technical support group, so it is the closest thing to a live support channel.
  • Phone (18081981473) — best for time-sensitive matters. Note that the site does not list support hours, so availability is not guaranteed.
  • Physical address — for formal or postal correspondence with the company.

What the Company Asks For

The contact section states the team wants to receive honest feedback, hear suggestions, and be sent both product defects and product feature requests. In practice, that means you can use any of the above channels for:

  • Reporting a bug or defect in the editor, mixer, transcoder, or denoiser
  • Requesting a new feature or improvement
  • General questions about the online audio workstation

Practical Notes

  • The site does not publish a dedicated support ticket system, so contact runs through the channels listed above.
  • No response-time commitment or support hours are stated on the page.
  • The company was founded on 2020-04-02 and describes itself as focused on audio editing technology and its own product development, which is useful context if you are deciding whether to send a formal inquiry.

For most users, email or the QQ support group will be the fastest route to a reply, while the phone number and mailing address are available if you need direct or formal contact.