How to Enrol at ICI or Contact the Team

Updated

You can enrol at ICI (ici.net.au) through the Enrol link in the site header, or start by reading the How to Enroll page and the FAQs before you commit. For direct help, the site lists a phone number (1300 131 582) and a Chat option. Existing students use Student Login rather than the enrolment path.

Enrolment paths on the site

The ICI site presents several entry points, and which one you use depends on whether you are a new or returning student.

Your situation Where to go on the site What it is for
New student, ready to sign up Enrol (header link) Starting an enrolment
New student, want to understand the process first How to Enroll Step-by-step enrolment guidance
Have a question before deciding FAQs Common questions answered
Already enrolled Student Login Accessing your existing student account
Want to talk to someone Chat or phone 1300 131 582 Direct contact with the team

The site also carries an About Us and Contact Us page if you want background on ICI or a contact form rather than the phone line.

Choosing a course before you enrol

ICI describes itself as offering career-focused distance education across more than 50 categories. The course list on the site is grouped into broad areas, so it helps to locate your field first and then pick the specific course. The categories shown include:

  • Business and management — Business, E-Commerce, Import Export (International Trade), Human Resources, Marketing, Life Coaching, Advertising, PA & Executive Secretarial, Sales Training, Real Estate, Travel & Tourism, plus MBA and DBA, Management, Hospitality Management, Sports Management, Project Management, Retail Management, Frontline Management and Business Management.
  • Design — Fashion Design, Fashion Styling & Image Consultant, Interior Design & Decoration, Jewellery Design, Floristry, Landscaping, Horticulture, IT (Web Design), Graphic Design & Desktop Publishing, and Photography.
  • Events, media and PR — Wedding Planner, Events Management, PR and Journalism.
  • Health and fitness — Counselling & Psychology, Personal Trainer, Massage, Nutritionist, Nursing Assistant, Medical Secretary, Dental Assistant and Pharmacy Assistant.
  • Education — Teaching Assistant, Biblical Studies & Ministry, Nanny and Child Care, and TESOL & TEFL Online.
  • Finance, law and justice — Finance, Bookkeeping, Paralegal, Mediation, Political Science, Private Investigator, Criminal Psychology, Criminal Justice & Criminology and Forensic Science.
  • Veterinary and animal care — Zoology, Pet Care & Veterinary Assistant, and Equine & Horse Care.
  • Beauty — Beauty Therapy & Makeup and Hairdressing.

If you are unsure which course fits your goal, the FAQs page and the Chat option are the natural places to ask before you fill in an enrolment.

What the site says about studying with ICI

ICI frames its offer around four points that appear as headings on the site: flexible learning that fits your schedule, a supportive learning experience, affordable education, and an industry-recognised qualification. These are the claims ICI makes about its own courses; the site does not publish specific fee figures or a detailed recognition statement in the material available here, so treat "affordable" and "industry-recognised" as ICI's positioning rather than verified specifics. If recognition by a particular employer or professional body matters to you, confirm it directly with ICI before enrolling.

Because the courses are delivered by distance education, the practical expectation is that you study online and on your own schedule rather than attending a campus. The site's How to Enroll page is the place to check what the enrolment itself requires.

Contacting ICI

Two direct contact routes are listed on the site:

  • Phone: 1300 131 582 (an Australian 1300 number, so standard national call rates typically apply).
  • Chat: a "Chat with Us" option in the site header.

For written enquiries, the Contact Us page is the appropriate route. If you are already a student and your question is about your account or course materials, Student Login gets you into the student area first.

A sensible order of steps

  1. Browse the course categories and note the course name you want.
  2. Read the FAQs and, if needed, use Chat or call 1300 131 582 to confirm details such as recognition and study requirements.
  3. Read How to Enroll so you know what information the enrolment asks for.
  4. Use Enrol to begin.
  5. Once enrolled, return via Student Login for ongoing access.

The main thing to watch: don't assume the "Enrol" link and "Student Login" are interchangeable — one starts a new enrolment, the other is for people already in the system.