How to Find a Mental Health Program Through the New York State OMH Website

Updated

The New York State Office of Mental Health (OMH) website at omh.ny.gov offers a program directory that lets you search for mental health programs by county, program category, or subcategory. You can view program details such as name, address, and phone number, or click a county on the map to see all programs in that area. This guide is for anyone in New York looking for a specific mental health service, such as a clinic in their county or a program type like crisis services.

What the Program Directory Lets You Do

According to the OMH site, the directory supports three main actions:

  • Search by location or type: Find programs by county, program category, or subcategory.
  • View program details: Each listing includes the program name, address, and phone number.
  • Browse by map: Click any county on the map to see all programs located there.

Step-by-Step: Finding a Program

  1. Go to omh.ny.gov and open the program directory through the "Find a Program" / "Find a Mental Health Program" link on the site.
  2. Choose how to search:
    • Enter a county if you know where you need services.
    • Select a program category or subcategory if you know the type of service you need (for example, crisis or outpatient services).
  3. Run the search and review the results list.
  4. Open a program listing to check its name, address, and phone number.
  5. Prefer browsing? Click your county on the map to see every program listed there.

Expected result: A list of matching programs with contact details you can call directly to ask about services, availability, or intake.

If You Need Help Right Away

The directory is for finding programs, not for emergencies. The OMH site lists these crisis contacts:

  • Immediate medical emergency: dial 911
  • 988 Suicide & Crisis Lifeline: call or text 988, or chat at 988lifeline.org/chat
  • New York State Domestic Violence Hotline: 1-800-942-6906
  • New York HOPEline: 1-877-8-HOPENY or text HOPENY (467369)
  • The Trevor Project (24/7 crisis services for LGBTQ+ people): 1-866-488-7386

Common Snags

  • No results for a narrow search: try searching by county alone, then filter by category, or browse the county map instead.
  • Program details look incomplete: the site lists name, address, and phone number; call the program directly for hours, insurance, and intake requirements, since the directory does not show those.
  • Unsure which category fits: start with the county map to see what exists nearby, then use the category filter to narrow down.

Related Resources on the Same Site

  • Help navigating health insurance: (888) 614-5400
  • Know Your Rights: getting treatment for mental health and substance use disorders
  • Understanding the cost associated with your care
  • Mental wellness resources: coping tips, conversation guides, and information on challenges faced by different populations

Start with the county search or map if you only know your location; use the category filter once you know what kind of program you need.