How to Find and Use the Official Samsung US Website

The official Samsung US site is samsung.com/us. Use it when you want to browse US product lines (Galaxy phones, tablets, watches, TVs, appliances, monitors), reach buy pages for current models, or sign in to a Samsung account. On first visit, confirm the location selector reads USA / English before you shop or sign in.

Confirm you are on the official US site

The site opens with a location and language prompt: "Choose your location and language." Select USA / English and continue. The page then shows the US storefront, including "Buy Direct," "Samsung Rewards," "Samsung Offer Programs," and "Samsung Experience Stores" in the top navigation.

If the prompt shows another country, switch it to USA / English. Product availability, pricing, and offers can differ by region, so browsing the wrong storefront can send you to pages that don't apply to US orders.

Navigate by category

The global navigation bar organizes the catalog into main sections. Use it to move from the homepage to the product family you want.

Each section also links to buying guides and "Why Samsung" explainer pages, which help when you are comparing product lines rather than looking for one specific model.

Reach current models and buy pages

The homepage and navigation surface current products with direct links to their buy pages. Examples visible on the site include:

• Galaxy Z Fold8 and Galaxy Z Fold8 Ultra
• Galaxy Z Flip8 (marked NEW)
• Galaxy S26 Ultra
• Galaxy Watch Ultra2
• Galaxy Tab S11 Series
• Galaxy Tab S12 Ultra (marked NEW)
• Micro RGB and The Frame Pro TVs
• Odyssey Neo G9 curved monitor
• Bespoke appliances, including the AI Family Hub refrigerator, vented laundry combo, slide-in gas range, and smart dishwasher

"Buy Direct" and "Samsung Offer Programs" in the top navigation lead to purchase and offer pages. The site also links to an "Upgrade to Windows 11" page under Computers & Monitors if your task is a software upgrade rather than a purchase.

Sign in and use account features

Use Sign in in the header to access your Samsung account. The header also shows a cart with a product count, so you can check what is waiting before checkout.

Signed-in and offer-related areas referenced in the navigation include:

• My Benefits and Special Offers, shown in the welcome area
• Samsung Rewards
• Samsung Offer Programs
• Samsung Galaxy Card (appears across product sections as a payment/financing option)

Order history and personalized benefits are tied to your account; the site does not describe them in detail on the homepage, so sign in first and then check your account menu.

Find support, trade-in, and care options

Support-related links appear within the Mobile, Wearables, and other sections:

• Samsung Trade-In — for trading in an eligible device
• Samsung Care+ — protection plan information
• Carrier Deals on Samsung.com — carrier-linked offers
• Switch To Galaxy — migration guidance for new Galaxy users
• Samsung Experience Stores — physical store locations

If you need help with an existing order or device, start from the account menu after signing in, or use the support links in the footer of the page you are on.

Common sticking points

• Wrong storefront: If prices or models look unfamiliar, recheck the location selector. The US site is samsung.com/us with USA / English selected.
• Missing buy links: Product names in the navigation (for example, Galaxy Z Fold8) lead to buy pages; if a link seems inactive, navigate to the product category first and then open the model page.
• Account features not visible: Rewards, benefits, and order history require sign-in. The cart count in the header confirms whether items are already saved to your session.
• Regional offers: Carrier deals and Galaxy Card offers are US-specific; they may not appear if the location is set elsewhere.