How to Find Local Gambling Support Through GambleAware

Updated

You can find local gambling support on GambleAware by using the service finder on the "Find local gambling support" section of the site: enter your postcode, search, and the tool returns free, confidential and tailored support near you. It works whether you are worried about your own gambling or affected by someone else's. If your postcode isn't recognised, the same page offers a "View all support providers" option instead.

What the service finder does

The finder is a postcode search. According to the site, it helps you "get the right support for your gambling, or if you're affected by someone else's gambling," and the results are described as free, confidential and tailored to your situation.

Two things follow from that:

  • You don't need to decide in advance what kind of help you want — the search is the starting point.
  • The service covers both your own gambling and the impact of someone else's, so you can use it on another person's behalf.

Step-by-step: searching by postcode

  1. Go to the "Find local gambling support" section of gambleaware.org.
  2. Enter your postcode in the postcode field.
  3. Start the search. While it runs, the page shows "Finding services near you...".
  4. Read the results: these are support services near you, described as free and confidential.

Expected result: a list of local providers you can contact.

If it fails: if the postcode isn't recognised, the page returns "We couldn't find that postcode, please try again." Check for typos or a missing space, then retry.

If your postcode doesn't work

Use the fallback the page provides: View all support providers. This lists providers without relying on a postcode match, so it's the route to take when the search won't accept your location or returns nothing.

Other tools on the same site

The service finder sits alongside self-help tools that can clarify what you need before or after you search:

Tool What it's for
Gambling harms self-assessment 7 quick questions for insight into how gambling may be affecting you or someone you care about, with tailored advice
Gambling spend calculator A few minutes to understand the time and money you spend gambling, plus recommendations to reduce risk
Friends and family check-in Short questions for people impacted by someone else's gambling, with tailored advice
Gambling blocking and self-exclusion Free tools and services to stop or limit gambling if you want more control

These are optional. If you already know you want local support, go straight to the postcode search.

Getting help in Great Britain

The site states that free, confidential support is available in Great Britain whenever you need it, by phone or online chat with an adviser, one-to-one. So if the local search doesn't surface something that fits, or you'd rather speak to someone directly, that route is available regardless of where you are.