How to Find Your Eventbrite Tickets

Updated

To find tickets you already bought on Eventbrite, use the Find my tickets link in the site navigation and look up the order with the account or email address you used at checkout. If the order doesn't appear, the tickets are usually tied to a different email or were bought as a guest, so check other addresses before contacting the event organizer. You can also sign in and open your tickets from your account.

Before you start

  • The email address or Eventbrite account you used when you registered or purchased.
  • Access to that email inbox, in case Eventbrite sends a confirmation or ticket link.
  • The event name or approximate purchase date, which helps when you contact the organizer.

Find tickets with the "Find my tickets" entry

  1. Go to eventbrite.com.
  2. In the top navigation, select Find my tickets (it appears next to Sign in).
  3. Enter the email address associated with your order when prompted.
  4. Submit the lookup and check the inbox for the message Eventbrite sends.
  5. Open the ticket link in that message to view your order and tickets.

Expected result: your order details and ticket(s) appear, and you can show or download them for entry.

If nothing arrives: check spam and promotions folders, confirm the address has no typos, and try any other email you may have used.

Find tickets from your account

  1. Select Sign in and log in with your Eventbrite credentials.
  2. Open your account's tickets or orders area to see events you've registered for.
  3. Select the event to view its tickets.

Tickets are linked to the account or email used at purchase, so signing in with a different address won't show that order.

If you still can't find the tickets

  • Contact the event organizer. The Help Center lists Contact your event organizer as the route for order and ticket questions; organizers can confirm your registration and resend details.
  • Use the Help Center. It also offers Find your tickets guidance for common lookup problems.
  • Check how you paid. If someone else bought the tickets, the order sits in their account or email, and they can forward the ticket or transfer it if the organizer allows.

Quick reference

Situation Best first step
You know the purchase email Use Find my tickets with that address
You have an Eventbrite account Sign in and open your tickets
No email arrives Check spam, then retry with other addresses
Order still missing Contact your event organizer via the Help Center
Someone else purchased Ask the buyer to forward or transfer the ticket

Common snags

  • Multiple email addresses: a work address at checkout and a personal address for login are a frequent mismatch.
  • Guest checkout: buying without an account still creates an order under the email you entered, so the lookup link is the way in.
  • Event changes: if the organizer edited the event or ticket delivery method, follow their instructions in the confirmation email rather than an old link.