How to Get Custom Site Furniture Solutions from Maglin

Maglin builds fully customizable outdoor site furniture for professionals creating public spaces, and customization is offered as a named product category ("Custom Solutions") alongside its standard lines. To pursue a custom solution, start from the product families on maglin.com, define the site need you're solving, and use the About Maglin section as the inquiry path to discuss configuration and customization. The site does not publish pricing, ordering steps, or a dedicated contact form in the available material, so treat the first conversation as a scoping discussion rather than a transaction.

What "custom" means in Maglin's offering

Maglin describes its approach as strategically configuring and thoughtfully customizing adaptable solutions to enhance any area. In practice, that means customization sits on top of an existing catalog rather than starting from a blank sheet. The published product families are:

A custom request is therefore usually a variation, combination, or adaptation of these families — for example, a modular bench and planter arrangement sized to a plaza, or a receptacle configuration matched to a streetscape. The site also references modular benches and modular planters in its installation examples, which is a useful signal that modularity is part of how Maglin adapts standard products to specific sites.

A practical path to a custom solution

1. Identify the space and its function. Decide whether the site is a transit stop, campus quad, waterfront, park, or commercial plaza. Maglin's project list spans all of these — transit headhouses in Ottawa, university grounds in Guelph, waterfronts in Slocan and Toronto, and commercial sites in Calgary and San Francisco — so matching your site type to a comparable project is a fast way to shortlist products.
2. Shortlist from the catalog. Pick the families your space needs (seating, waste and recycling, planters, bollards, bike racks, shade). Note where a standard product almost works but not quite — that gap is your customization brief.
3. Check reference installations. The Installations and Inspiration and Projects sections show real configurations by location and product, including named products such as CANOE Modular Planters and Pixel Planters and Seating. Use these to describe the look and layout you want in concrete terms.
4. Raise the customization question through About Maglin. The site's stated audience is professionals who design public spaces, and the About Maglin section is the entry point it presents for that audience. Come with your site plan, product shortlist, and the specific adaptations you need.
5. Confirm scope and sustainability documentation. If your project has environmental requirements, ask about Environmental Product Declarations (EPDs) for the products in scope — see below.

What to bring to the conversation

Because the site does not publish a configuration tool, price list, or lead times, the quality of your first inquiry determines how quickly you get a usable answer. Prepare:

• Site context: dimensions, foot traffic, exposure to weather, and whether the space is public, institutional, or commercial.
• Product shortlist with the specific adaptation you need (dimensions, modular grouping, finish, mounting).
• Comparable projects from Maglin's own portfolio that resemble your goal.
• Documentation needs: whether you require EPDs or other environmental information for procurement.

Sustainability as part of the custom brief

Maglin states it is developing Environmental Product Declarations to improve transparency, as part of a commitment to continually assess the climate footprint of all aspects of its products and manufacturing processes. If your project has green procurement criteria, ask early whether EPDs are available for the specific products you are customizing, since documentation coverage may vary by product. The site frames durability ("built to last") and environmental sustainability as linked goals, which is relevant when justifying material and finish choices in a custom specification.

Common sticking points

• Expecting an online configurator. None is described on the site; customization is a conversation, not a self-serve tool.
• Assuming published pricing. No pricing signals appear in the available material, so budget figures must come from direct discussion.
• Treating custom as fully bespoke. The evidence points to customization of adaptable, catalog-based systems; framing your request as an adaptation of an existing family is likely to move faster.
• Skipping the reference projects. They are the richest information on the site for communicating design intent.

For the underlying product range, see what site furniture products Maglin offers; for the sustainability angle in more depth, see how Maglin addresses environmental sustainability.