How to Get in Touch with LERCH design

Updated

The studio's site has a single contact entry point: a Get in Touch section with a message form. Submitting it returns a Message Sent confirmation, which is the only signal the site gives that your inquiry went through. There is no published email address, phone number, or booking link on the page, so the form is the practical route for project inquiries.

What LERCH design is

LERCH design is a visual design studio that states it has been working since 1996 — "three decades of visual craft," per the site — across Fortune 500 packaging, brands, and software products. The studio frames its work as designing "the things people actually use," which is a useful hint about fit: the portfolio leans toward product and interface work rather than pure print or campaign design.

Before you write: know the portfolio

Because the contact form is the only channel, it helps to arrive with a specific reason. The site lists several products you can reference to show you've looked at the work:

Product What it is
acme CertForge™ SSL certificate management toolkit — provisioning, renewal, monitoring, alerting
re FLEX 'ed™ DSP operations platform for Amazon DSP owners — fleet, personnel, asset management
Email intelligence tool Local-first email tracking with read receipts, tagging, notes; Mac, iPad, iPhone
Desktop AI bridge Connects a desktop AI terminal to other devices; mirror, standalone, or cloud-free modes
Access doors eCommerce platform 2026 store redesign with template system, configurator, automated quoting, AI features

Naming one of these in your message — and saying what you want built in relation to it — gives the studio something concrete to respond to.

How to send an inquiry

  1. Open lerchdesign.com and scroll to the Get in Touch section.
  2. Fill in the message form with your project details.
  3. Submit. A Message Sent confirmation appears on the page.

That confirmation is your only receipt. If you don't see it, the submission didn't register — check for a required field you missed or a browser extension blocking the form, then try again.

What to put in the message

The site doesn't publish a brief template, so structure your own. A message that gets a useful reply usually covers:

  • What you need — packaging, brand identity, a software product interface, or an eCommerce build.
  • Stage — concept, redesign, or ongoing work.
  • Scope and timing — how much is in play and when you need it.
  • A reference point — a product from the list above that resembles what you're after.

Keep it short. The studio's own product descriptions are one or two sentences each; matching that register is reasonable.

Common snags

  • No direct email or phone. If you need a channel other than the form, the site doesn't offer one, so plan around the form.
  • No stated pricing or engagement terms. Nothing on the page indicates rates, minimum project size, or how the studio contracts. Ask about these in your first message rather than assuming.
  • No response-time promise. The site gives no indication of how quickly inquiries are answered, so don't build a tight deadline around a reply.
  • Portfolio ≠ services list. The products shown are examples of work, not a menu of offerings. Describe your project rather than asking which "package" to pick.