How to Get Involved With the DSpace Community or Get Support

Updated

DSpace is developed and supported by its user community, with help from Lyrasis, so the main ways to get involved are joining the community mailing lists, becoming a member, and contributing code or other efforts. If you just need help, the mailing lists are the primary channel where users and developers discuss issues and answer technical questions. Membership is for organizations that want to make a financial commitment and take part in program governance, while contributing is open to anyone with time or skills to offer.

Start With the Mailing Lists for Support

The primary way DSpace users discuss issues and communicate with one another is through the various mailing lists. The community has three very active lists where you can:

  • Meet other DSpace users and developers
  • Learn more about the community and the software
  • Get answers to technical questions
  • Hear about upcoming events

You can subscribe to these lists from the DSpace website. This is the lowest-barrier option and the right first step if your goal is troubleshooting, asking questions, or following what the community is working on.

Become a Member to Take Part in Governance

DSpace Members are leaders from universities, research and library organizations, and others who have made a financial commitment to the open source programs. Members are partners in program governance, ensuring DSpace continues to serve its global communities.

Choose this route if your organization wants a formal role in shaping the program's direction rather than only using the software. The site provides a "Join Now" path for membership.

Contribute Code or Other Efforts

The success of an open source program lies with the community contributing its collective energy, information, enthusiasm, and effort. DSpace states there are many ways to contribute — not just in writing code — and that there is a role for everyone. If you want to give back but aren't a developer, this is still an open path.

Which Route Fits Your Situation

Goal Best entry point
Get help or ask technical questions Community mailing lists
Follow news and events Community mailing lists
Influence program direction Membership
Give back with code or other skills Contribute

Context: Who Uses DSpace

Knowing the community helps you decide how to engage. DSpace has over 3,000 organizations using the software in a production or project environment. The most common use is by research libraries as an institutional repository, but many organizations also use it for subject-based repositories, dataset repositories, or media-based repositories. It is free and open source, fully customizable, offers granular group-based access control, and is available in 22 languages. It manages and preserves all types of digital file formats — from PDFs to image files (PNG, JPEG) to audio-video files (MPEG) — and integrates with external services such as ORCID, OpenAIRE, and ROR.

If you are weighing whether to join the community at all, note that the software is supported by that same community, so participation and support are closely linked: the lists are where support happens, and contributions are what keep the platform moving.