How to Get Started with Klaviyo and Where to Find Pricing

Updated

You can start with Klaviyo by signing up directly on klaviyo.com—either with an email address or with Google—and you can review pricing on the site's dedicated Pricing page. Enterprise and professional support packages are listed separately under Professional Services. The site does not publish specific plan prices or free-tier terms on the pages referenced here, so treat the Pricing page as the authoritative source before you commit.

Getting started: what the sign-up flow gives you

Klaviyo positions itself as an "autonomous B2C CRM" that unifies email, SMS, and other channels with AI agents. The homepage presents two sign-up paths:

  • Sign up with an email address
  • Sign up with Google for a faster account creation

After sign-up, the platform's core surfaces are organized around four areas you will likely explore first:

Area What it covers
Marketing Email, SMS, WhatsApp, mobile push, reviews, social marketing, RCS for Business, email templates
AI Composer, Customer Agent, Remix, MCP Server
Service Customer Agent, Helpdesk
Personalization & data Predictive models, analytics, benchmarks, CDP

The site states it powers "205,000+ relationship-driven brands across 100 countries" and offers "400+ pre-built integrations," which is relevant if you need to connect an existing ecommerce stack before launching campaigns.

Where to find pricing

Pricing lives at klaviyo.com/pricing, linked from the site navigation. The page evidence confirms the link exists but does not include plan tiers, per-contact rates, or contract terms—so check that page directly for current numbers.

If you need more than self-serve plans, the site points to Professional services at klaviyo.com/success/premium-support, described as "Enterprise and professional support packages and services." That is the entry point for buyers who need onboarding help, dedicated support, or enterprise arrangements rather than standard plans.

What to evaluate before you sign up

Because the site markets heavily on AI, it helps to map your needs to specific features before creating an account:

  • If you want campaign automation: Composer is described as spotting revenue opportunities in customer data, then planning and launching personalized campaigns across channels—with your approval at each step and measurement of results.
  • If customer service volume is a pain point: Customer Agent is stated to resolve 65% of questions autonomously, pre-trained on your brand on day one and customizable with skills.
  • If you need a single data layer: the CDP and personalization models decide who to reach, what to say, where, and when, drawing on your customer data and "9B+ profiles," with controls you can see and adjust.
  • If you run a multi-channel stack: confirm the channels you need (email, SMS, WhatsApp, push, RCS) and check integration coverage against your existing tools among the 400+ pre-built integrations.

Practical next steps

  1. Go to klaviyo.com and choose Sign up or Sign up with Google.
  2. Before or during sign-up, open klaviyo.com/pricing to compare plans against your contact list size and channel mix.
  3. If you expect to need implementation help or enterprise terms, review klaviyo.com/success/premium-support for support packages.
  4. Once inside, start with the area matching your primary goal—Marketing for campaigns, Service for support automation, or the data/CDP layer if clean customer data is your blocker.

One caveat: the referenced pages do not state whether a free tier exists or what any plan costs, so do not assume free access—confirm on the Pricing page.