How to Give Feedback on the Yale.edu Redesign

Updated

Yale is redesigning its flagship website and is collecting visitor input through a survey linked from the homepage. If you want to weigh in, look for the “Reimagining Yale.edu” section on yale.edu and use its “Share Your Thoughts” prompt to open the survey, where you can say what is working well and what could be improved. The page does not state eligibility rules, deadlines, or whether responses are reviewed individually, so treat the survey as an open feedback channel rather than a guaranteed channel for a reply.

What the page actually says

The homepage carries a block titled “Reimagining Yale.edu” with the invitation “Share Your Thoughts.” The accompanying text explains that Yale is redesigning its flagship site and wants to hear what visitors think is working well — and what could be improved — on Yale.edu. A “Take the Survey” action sits alongside that text.

That is the full extent of what the page commits to. It does not describe the survey length, the question format, how responses will be used, or any follow-up.

Steps to submit feedback

  1. Open yale.edu in a browser.
  2. Scroll to the “Reimagining Yale.edu” section (it appears among the homepage feature blocks, below the news area).
  3. Select “Take the Survey” to open the feedback form.
  4. Write your comments on both sides of the prompt: what works well on the current site and what you would change. Concrete observations are more useful than general praise or complaints — for example, whether you could find a specific section such as admissions, news, or research pages, and what slowed you down.
  5. Submit the form and note any confirmation message the survey displays.

Expected result: your responses are recorded through the survey tool Yale has linked. The page does not promise a personal response, so do not expect an email reply.

What to comment on

The invitation is deliberately broad, but the site’s own structure suggests useful angles:

Area What you might comment on
Navigation Whether the main and secondary menus lead you to the section you expected
News and features Whether the “latest from Yale News” and feature archive are easy to scan and follow
Topic browsing Whether the “Explore by topic” carousel (Academics, Collections, Discoveries, Experiences, Places) helps you find relevant material
Overall experience Load speed, mobile layout, readability, and search behavior

Common snags

  • Survey not visible: the block sits partway down the homepage, so scroll rather than relying on the top of the page.
  • No stated deadline: because the page gives no closing date, submit when you have feedback rather than waiting for a confirmed window.
  • No account or login mentioned: the page does not describe any sign-in requirement, so proceed through the linked survey directly; if a form asks for information you would rather not give, you can stop there.
  • No reply expected: the page frames this as a listening exercise, not a support channel. For specific questions about programs, admissions, or services, use the relevant department’s contact route instead.

If your goal is simply to understand what yale.edu offers, the same homepage organizes news, research stories, and topic-based exploration — the feedback survey is an optional extra, not a gate to any content.