How to Order Custom Polos: Choosing Styles, Logo Setup, and No-Minimum Ordering

Updated

You can order custom polos from Queensboro in four steps: pick a polo style and brand, upload your logo for free setup, choose embroidery or printing, and place an order with no minimum quantity. The no-minimum policy and free logo setup make it practical to order a single sample before committing to a larger run for a team or company. Queensboro has been doing embroidery and printing since 1982 and ships from Wilmington NC, Dallas TX, and Reno NV.

Step 1: Choose a polo style and brand

Start with how the polos will be used, then narrow by brand and price. Queensboro's polo lineup spans house brands and name brands, so the same order can mix budget and premium options if needed.

Consideration What to check on the product page
Use case Everyday workwear vs. client-facing uniforms vs. event giveaways
Fabric and weight Cotton, cotton blends, or performance fabrics for outdoor and active use
Brand tier Queensboro house polos for budget orders; Adidas, Brooks Brothers, Carhartt, Columbia, Eddie Bauer, Nike, Puma, The North Face, and others for branded apparel
Size range Confirm the available size run before ordering; listed ranges vary by style (for example, the Queensboro Men's AP3 3.0 All Purpose Polo is listed in S–3XL)
Budget Check the sale section first; discounted polos rotate, so confirm the current price on the product page

If you are ordering for a mixed group, collect sizes from each person before you buy. Because there is no minimum, you can order one polo per size for a fit check rather than guessing across a large order.

Step 2: Prepare your logo and pick embroidery or printing

Logo setup is free, and you can upload a logo file directly on the site or manage saved logos in your account for repeat orders.

  • Embroidery is the traditional choice for polos and works well for left-chest logos on knits and performance fabrics. It suits company uniforms and logo apparel that needs to hold up to repeated washing.
  • Printing (including digital print) is better for multi-color designs, fine detail, and larger graphics. Queensboro lists printed products separately from embroidered ones, so confirm which process applies to the polo you selected.

Before uploading, use a clean, high-resolution version of your logo. Simple marks with limited colors reproduce most reliably in embroidery; detailed artwork with gradients or small text is usually a better fit for printing. If you are unsure, order one polo in each process and compare.

Step 3: Place a small test order first

The no-minimum policy is the main reason to test before scaling up. A practical sequence:

  1. Order one or two polos with your logo in the process and placement you plan to use.
  2. When they arrive, check thread or print color against your brand colors, logo size and placement, fabric feel, and fit.
  3. Adjust the logo file or style choice if needed, then place the full order.

This catches the most common problems — a thread color that reads differently than expected, a logo that sits too high or too low, or a size run that doesn't match your team — before you pay for a full run.

Step 4: Confirm price, shipping, and delivery date

Queensboro describes its approach as "honest pricing," and sale prices are shown directly on product pages (for example, the AP3 3.0 polo has been listed at a discount off its regular price). Before checkout:

  • Verify the per-unit price for each style and size in your cart.
  • Confirm the shipping method and estimated delivery date, especially for dated events.
  • Note the production time for embroidery or printing, which adds to transit time.
  • Check the shipping origin (NC, TX, or NV) against your delivery address.

Contact the company by phone (800-847-4478, Mon–Fri 8:30AM–6:30PM ET) or chat if you need a delivery date confirmed for a specific event.

If something goes wrong: the No Returns Necessary Guarantee

Queensboro's guarantee covers both mistakes and problems: wrong size ordered, wrong thread color, wrong ship date or address, a button falling off, shipping damage, or simply not liking the shirts you chose. You do not need to return the product to get a replacement or refund — you contact them and they fix it. For a team order, this means a sizing error or a color mismatch does not require you to collect and ship back the entire order before it is resolved.

Quick checklist before you order

  • Sizes collected for every wearer
  • Polo style and brand confirmed, with fabric suited to the use
  • Logo file cleaned up and uploaded (free setup)
  • Embroidery vs. printing chosen for your artwork
  • One sample ordered and approved for color, placement, and fit
  • Cart price, shipping cost, and delivery date verified