How to Pay an Invoice to Newmarket Equine Hospital

Updated

Newmarket Equine Hospital (NEH) provides a "Pay an invoice" link on its website, which is the starting point for settling a bill online. Use that link if you have received an invoice from NEH and want to pay it directly. If anything on the invoice looks wrong, or you are unsure which department issued it, call the relevant number below before paying.

Steps to Pay an Invoice

  1. Go to newmarketequinehospital.com.
  2. Find the "Pay an invoice" link in the site navigation or footer.
  3. Open the payment page and follow the on-screen instructions to complete payment.
  4. Keep your payment confirmation or receipt so you can match it against the invoice later.

The site does not publish details of which card schemes or payment platforms are accepted, so check what the payment page itself offers before you start.

If You Have a Question About the Invoice

The invoice may relate to either the hospital or the practice side of the business, and they have separate contact routes:

Department Phone Email
The Hospital +44 (0)1638 782020 [email protected]
The Practice +44 (0)1638 782000 [email protected]

Use the hospital contact if your horse was seen as a referral or inpatient case; use the practice contact for first-opinion and routine work. If you are not sure which applies, the invoice itself or the person who arranged the visit is the quickest way to confirm.

Postal Address

Newmarket Equine Hospital, Cambridge Road, Newmarket, CB8 0FG.

Practical Notes

  • The site lists only one payment entry point ("Pay an invoice"), so there is no separate online portal for hospital versus practice bills that is publicly documented.
  • No information is published on the site about payment deadlines, instalment options, or whether payment in person is accepted — ask the relevant department directly if you need those details.
  • Keep the invoice reference number to hand when you call, as it will speed up any query.