How to Place an Order with Elizabeth Van Buren

Elizabeth Van Buren (elizabethvanburen.com) takes orders by phone at 831-425-8218 or by email at [email protected]. The office processes orders Monday through Thursday until 2:30 pm PT, so call or write before that cutoff on a weekday to have your order handled that day. Wholesale and practitioner pickup is available by appointment only, and current price sheets (the site references 2022 sheets) must be requested from the team.

Before You Order

The site does not publish a checkout flow, so plan on a direct conversation rather than an online cart. Have these ready:

• Product and size: AromaLotion comes unscented, lavender aloe, peppermint, and lavender, in 8 oz, 1/2 gallon, and gallon sizes with pumps.
• Quantity: Case packs and larger quantities are available but must be inquired about — don't assume the listed sizes are the only option.
• Your status: If you are a practitioner or wholesale supplier, say so up front so you can receive the price sheet and any applicable terms.
• Pickup vs. shipping: If you want to collect in person, request an appointment; pickup is not walk-in.

Step-by-Step Ordering

1. Request pricing if you're a practitioner or wholesaler

Email [email protected] and state that you are a practitioner or wholesale supplier. Ask for the current price sheet. The site notes new prices arrived with the new year and directs these groups to reach out for the 2022 sheets — treat any sheet you receive as the authoritative price, since none are posted publicly.

2. Contact the office within processing hours

• Phone: 831-425-8218
• Email: [email protected]
• Window: Monday–Thursday, until 2:30 pm PT

Calls or emails that arrive after the Thursday cutoff or on a Friday will presumably be handled the following Monday–Thursday window.

3. Specify your order clearly

Give the product name (e.g., Lavender AromaLotion), size (8 oz, 1/2 gallon, or gallon), and quantity. For case packs or bulk, ask explicitly — the site says to inquire rather than listing those as standard options.

4. Confirm pickup arrangements if applicable

If you're local or a practitioner collecting in person, ask for an appointment when you place the order. Pickup is by appointment only, so don't plan to drop by.

5. Verify and complete

Ask the team to confirm the items, sizes, total, and expected timing before you finish. Since ordering happens by phone or email, a short written confirmation by email is a reasonable way to check that quantities and sizes match what you intended.

Quick Reference

Common Snags

• Calling after 2:30 pm PT or on a Friday: your order likely waits for the next processing window. Call earlier in the day, Monday through Thursday.
• Expecting an online cart: there isn't one described on the site; orders go through phone or email.
• Assuming listed sizes are all that's available: case packs and larger quantities exist but require asking.
• Showing up for pickup without an appointment: pickup is appointment-only, so arrange it when you order.
• Not identifying as a practitioner or wholesaler: you may miss the price sheet and relevant terms — mention it in your first message.

For context on the company itself, it has supplied registered nurses in over 60 hospitals nationwide and marks 37 years of lotion making, with a leadership transition that began in 2018.