How to Register Your Pet and Book an Appointment at Rowan Vets

You can register your pet and request an appointment through the Rowan Vets website, which serves two Lancashire surgeries: the main practice on Hillock Lane near Preston and the branch at The Old Bank, Whitegate Drive in Blackpool. Use the "Register Your Pet" and "Book an appointment" links on the site, then contact the relevant surgery directly if you need to confirm details or arrange urgent care.

Step 1: Choose your surgery

Rowan Vets operates two locations, so decide which one you will use before registering or booking.

The Preston site is described as the main practice, set beside a meadow, while Blackpool is a branch surgery. Both share the same admin email address, so if you email rather than call, state clearly which surgery you want.

Step 2: Register your pet

The website provides a "Register Your Pet" option in its navigation. Selecting it starts the new-client registration process.

As a new client, expect to provide the details a veterinary practice needs to open a record, such as:

• Your name, address and contact details
• Your pet's species, breed, age and sex
• Your pet's medical and vaccination history, if available
• Any current medication or ongoing conditions

Rowan Vets treats cats, dogs, rabbits and small mammals, so the registration form should match your pet's species. The practice also runs a Pet Health Plan and a Pet Health Club; these are separate from basic registration, so ask about them if you want routine care covered.

Step 3: Book an appointment

The site offers a "Book an appointment" link for both Preston and Blackpool. Use it to request a slot at your chosen surgery.

If you would rather speak to someone, call the surgery directly:

• Preston: 01772 639 800
• Blackpool: 01253 766 352

For emergencies, the site has a dedicated "Emergencies" link. Use that route rather than the standard booking form if your pet needs urgent attention.

What happens after you register or book

Once your registration is submitted, the practice has the information needed to create your pet's record. When you book, you will be given an appointment time at the surgery you selected. The site also offers a "FREE pet care advice" option and fact sheets under News & Care, which you can use while waiting for your first visit.

Rowan Vets describes itself as an independent practice and a Fear Free pet care advocate, with a Cat Friendly Clinic status. That means the team is set up to reduce stress for nervous pets, which is worth mentioning when you book if your animal finds visits difficult.

Common points to check

• Confirm which surgery your appointment is at — Preston and Blackpool have different addresses and phone numbers.
• Register before your first visit so the practice has your pet's history on file.
• Use the emergency route, not the standard booking form, for urgent problems.
• Ask about the Pet Health Plan or Pet Health Club separately if you want preventative care included.

For anything not covered on the website, call the relevant surgery or email [email protected] and state your preferred location.