How to Request a Free Trial of a Hawkeye Borescope

Updated

Hawkeye Borescopes offers a "Request A Free Trial" entry point on its website, and that is the primary channel for asking about a trial unit. The site does not publish the trial's duration, which products are eligible, shipping terms, or whether any purchase commitment applies, so treat the request as an inquiry: you submit your details and inspection needs, and Hawkeye responds with the specifics. If you need an answer faster than a form turnaround, the published phone number is 800-536-0790.

What the site actually provides

The homepage and product pages carry a "Request A Free Trial" link alongside the main navigation. The same pages list the phone number 800-536-0790 and a Contact Us page. Those are the only trial-related channels visible in the site content — there is no self-service booking calendar, no published trial length, and no stated eligibility rules.

One operational detail worth noting if you are mailing anything to Hawkeye: the company announced an address change effective January 1, 2026, to 4647 Jackson Lane, Phelan, CA 92371. All other contact information stays the same. If you are sending a demo unit back or shipping anything to their attention, confirm the current address with them first.

Before you submit a request

A trial request is only useful if it matches the right instrument to your inspection. Hawkeye's catalog is organized by insertion diameter and by rigid versus flexible construction, and the trial team will almost certainly ask what you are inspecting. Having these answers ready shortens the back-and-forth:

  • Access diameter. The narrowest point your scope must pass through. Hawkeye's rigid line runs from 6.35 mm (Pro Hardy) down to 1.85 mm (Pro MicroSlim) and 0.9–1.5 mm for the Pro MicroFlex semi-rigid; flexible video scopes run from 6 mm down to 2.8 mm, with Micro Q2 fiber scopes at 0.8–2 mm and MicroFlex Fiber at 0.4–1.5 mm.
  • Rigid, semi-rigid, or flexible. Straight-line access favors rigid scopes for image quality and durability; curved or winding paths need flexible or semi-rigid.
  • Application. The site groups applications by aircraft maintenance, fuel systems, metal casting, hydraulics, metal machining, precision shooting, welding, and gearbox inspection. Naming yours helps them pick the right demo unit.
  • Viewing need. Some models, such as the Q2 Dual View HD, offer dual viewing; the V3 HD adds a touchscreen, servo joystick articulation, and interchangeable tips.

How to submit the request

  1. Go to hawkeyeborescopes.com and select Request A Free Trial from the header or the account area.
  2. Provide your contact information and describe the inspection: what you are looking at, the access diameter, and whether the path is straight or curved.
  3. Name the product family you want to evaluate if you already know it (for example, a V3 HD for aviation maintenance, or a Micro Q2 for sub-2 mm access). If you do not know, say so and describe the problem instead.
  4. Submit the form. If you have not heard back within a reasonable window, call 800-536-0790 and reference your submission.

Expected result: a response from Hawkeye confirming whether a trial unit is available for your application, and the terms that apply. Those terms are not published on the site, so get them in writing before you commit to anything.

Common snags

  • Assuming the trial is automatic. The site says "Request A Free Trial," not "Start A Free Trial." It is an application, and approval is not guaranteed.
  • Assuming it is free of all cost. "Free trial" is the site's phrasing; return shipping, deposits, or insurance are not addressed in the published content. Ask.
  • Requesting a diameter you cannot actually use. Measure your access port before you ask. A 6 mm demo scope is useless if your port is 3 mm.
  • Ignoring the address change. Anything shipped to the old address after January 1, 2026 risks being misrouted.

If you would rather not wait on a form

Call 800-536-0790. For a trial tied to a specific application — aviation, welding, casting, or gearbox work — a phone conversation lets you describe the access geometry directly and get a same-day answer on which model fits. The site's Video Library, Blog, Case Studies, and FAQs pages are also worth a look before you call, since they may answer sizing questions without a trial at all.