How to Request an Appointment or Use Online Services at Southern California Foot & Ankle Specialists

Updated

Southern California Foot & Ankle Specialists (socalfootandankle.com) offers several ways to connect before or between visits: you can request an appointment, request telemedicine, make a payment, and access online forms and newsletters. The site presents these as request-based services, so submitting a request starts the process rather than confirming a booked slot. The practice sees adult and pediatric patients at offices in Ladera Ranch and Orange, Monday–Friday, 9am–5pm (closed for lunch, 12 noon–1pm).

Requesting an Appointment

The website provides a "Request an Appointment" option, and each physician also has a "Schedule an Appointment" link. Because the site frames these as requests, expect the office to follow up to confirm a time rather than receiving instant confirmation.

Before you start:

  • Decide which office you prefer: Ladera Ranch (333 Corporate Dr. Ste 230, Ladera Ranch, CA 92694) or Orange (2617 E Chapman Ave. Ste 303, Orange, CA 92869).
  • Note that the practice treats both adult and pediatric foot and ankle conditions, including clubfoot, ankle fractures, Achilles tendon ruptures, sports injuries, and ankle arthroscopy.
  • Have your contact details and a brief description of your foot or ankle concern ready.

Steps:

  1. Go to socalfootandankle.com and choose "Request an Appointment."
  2. Provide your contact information and the reason for your visit.
  3. Submit the request and watch for a follow-up from the office to confirm the date and time.

Verify it worked: You have a confirmed appointment only after the office responds. If you don't hear back within a reasonable time, call the office directly.

Common snag: Submitting the form is not the same as holding a slot. If your need is urgent, calling is more reliable than waiting on a web request.

Requesting Telemedicine

The site lists a separate "Request Telemedicine" option alongside appointment requests. This is useful if you want an initial conversation or follow-up without an in-person visit.

Steps:

  1. From the site, select "Request Telemedicine."
  2. Submit your details and the reason for the virtual visit.
  3. Wait for the office to confirm whether telemedicine is appropriate for your situation and to arrange the session.

Note: The site does not specify which conditions or visit types qualify for telemedicine, so treat the request as a starting point and let the office advise you. If your concern likely needs an in-person exam or imaging, ask about that when they follow up.

Making a Payment Online

The site includes a "Make Payment" option for patients with an existing balance.

Steps:

  1. Select "Make Payment" on the website.
  2. Follow the prompts to submit your payment.
  3. Keep your confirmation for your records.

Before you pay: If you're unsure what a charge covers, contact the office first. The site does not publish pricing, so any cost questions are best directed to staff at (949) 364-9255 for Ladera Ranch or (714) 639-7993 for Orange.

Online Forms and Newsletters

Two more self-service options are listed on the site:

  • Online Forms — use this to complete paperwork ahead of a visit, which can shorten check-in. Fill out forms only for the office and provider you're scheduled with, and confirm with staff if you're unsure which forms apply.
  • View Our Newsletters — browse practice updates and foot and ankle information without contacting the office.

Choosing How to Reach the Practice

Need Best first step What to expect
New or returning visit Request an Appointment (or a physician's Schedule link) Office follows up to confirm
Virtual consultation or follow-up Request Telemedicine Office confirms eligibility and timing
Pay an existing balance Make Payment Online payment with confirmation
Paperwork before a visit Online Forms Complete ahead to save time at check-in
Urgent concern or unclear charge Call the office Direct answer during office hours

Physicians and Locations at a Glance

  • Robert J. Spencer, DPM, FACFAS, QME — board-certified adult and pediatric foot and ankle specialist.
  • Nitza N. Rodriguez, DPM, AACFAS — adult and pediatric specialist who treats clubfoot.
  • Maliha Arzumand, DPM — foot and ankle medicine with a focus on surgical expertise and patient education.

Each physician has a "Schedule an Appointment" link on the site. Both offices keep the same hours: Monday–Friday, 9am–5pm, with a lunch break from 12 noon to 1pm. If you're deciding between locations, pick the one closer to you unless a specific physician's schedule points you elsewhere.