How to Request an Appointment, Refill a Prescription, or Submit a New Client Form at Pine Mountain Veterinary

Pine Mountain Veterinary in Kennesaw, Georgia handles appointments, prescription refills, and new-client intake through separate options on its website: Request an Appointment, Rx Refill, and New Client Form. Use the appointment request for any visit (including first visits), the Rx Refill option only for prescriptions the practice already has on file, and the New Client Form if you are bringing a pet to the practice for the first time. If you would rather not use the site, call 678-535-7762 during clinic hours.

Contact and Location Details

The practice is a full-service animal hospital focused on small animal health care, led by Dr. Dunn, who is described as a certified Fear Free professional. The clinic states that its setup is intended to reduce fear, anxiety, and stress from your home through the visit, and that you can choose curbside, drop-off, or in-office visits with your pet.

Requesting an Appointment

1. Go to the practice website and select Request an Appointment.
2. Provide your pet's information and your preferred timing as prompted by the form.
3. Submit the request and wait for the practice to confirm — a request is not a confirmed booking until the clinic responds.
4. If you need a specific time or have an urgent concern, call 678-535-7762 instead of relying on the form.

Because the site lists curbside, drop-off, and in-person options, tell the clinic which one you want when you request the visit so the team can prepare.

Refilling a Prescription

Use the Rx Refill option when the practice already prescribes the medication for your pet.

1. Select Rx Refill on the site.
2. Enter the prescription and pet details the form asks for.
3. Submit the refill request and allow the clinic time to review and prepare it.
4. Call 678-535-7762 if the refill is time-sensitive or if you are unsure whether the practice can renew it without an exam.

The site does not state refill turnaround times, so confirm timing with the clinic directly rather than assuming same-day pickup.

Submitting a New Client Form

First-time visitors should complete the New Client Form before the first appointment.

1. Open the New Client Form on the website.
2. Fill in your contact information and your pet's details.
3. Submit the form, then request your appointment if you have not already done so.
4. Bring any prior veterinary records if you have them, since the site does not describe record-transfer handling.

Completing the form in advance reduces check-in time and gives the clinic your pet's history before the visit.

Other Pages Worth Knowing

The site also lists Clinic Hours and policies, Pine Mountain Veterinary policies, Privacy Policy, Location and Directions, Our Mission, Our Doctors, and Cat and Dog care services. Check the hours and policies pages before you call, since the site does not publish specific hours in the material available here.

When to Call Instead of Using the Website

Call 678-535-7762 if you need to confirm a time, check whether a refill can be authorized, ask about hours, or handle anything urgent. The website options start a request; the clinic's response is what confirms it.