How to Sign In to Your We Energies Account and Access Key Services
We Energies account access starts at we-energies.com. Use the My Account area to sign in or sign up, then manage billing, service start/stop/move requests, and account details for electric, natural gas, and steam service in Wisconsin and Michigan's Upper Peninsula. If you have a gas leak, carbon monoxide emergency, outage, or downed power line, skip the account and call the emergency numbers below.
Signing in to My Account
- Go to we-energies.com.
- Find the My Account section and choose Sign In (or Sign Up if you don't have an account yet).
- Enter your credentials to reach your energy account dashboard.
One practical note: the My Account feature requires a JavaScript-enabled browser. If the sign-in area doesn't load, enable JavaScript or upgrade your browser before trying again.
What you can do once signed in
From your account, the site groups activity into a few main areas:
| Area | What it covers |
|---|---|
| Payment & Billing | Payment options, billing options, rates, payment arrangements and energy assistance, reading your energy bill, reading your electric meter |
| Services & Programs | Start, stop or move energy service; Wisconsin electric services and programs; Michigan electric services and programs; natural gas services and programs; building projects; District Energy; business services and programs; tree management |
| Ways to Save | Energy-saving tips, rebates and programs, home energy calculators, energy audits, energy management services, business savings |
| Safety | Emergencies, outages and leaks, outdoor/indoor/children's safety, electric and natural gas safety basics, customer-owned natural gas piping, call before you dig, scam awareness |
Starting, stopping, or moving service
If you're setting up or ending service, use Start, stop or move energy service under Services & Programs. The site separates this by region and fuel type, so pick the path that matches your situation:
- Wisconsin electric services and programs
- Michigan electric services and programs
- Natural gas services and programs
This matters because We Energies provides electric service to parts of Wisconsin and Michigan's Upper Peninsula, and natural gas and steam to areas of Wisconsin. Choosing the wrong regional or fuel path is a common way to end up on a page that doesn't apply to your address.
Emergency contacts (don't use your account for these)
For safety emergencies, call directly:
- Natural gas leak / gas odor / damaged gas line: Leave the area immediately and call 800-261-5325.
- Carbon monoxide: Leave the building and call 911.
- Electric power outage: Check status or report online, or call 800-662-4797.
- Downed power line: Call 911 or 800-662-4797.
Other things worth knowing
- The site flags scam awareness under Safety — worth reviewing so you recognize warning signs before sharing account or payment details.
- A 2026 Cookie Book is noted as available at events in November, if that's something you look for seasonally.
- Payment and billing pages include payment arrangements and energy assistance, which is the section to check if you're having trouble keeping up with a bill rather than looking for a standard payment option.