How to Try Onyx or See Its Pricing
Updated
You can try Onyx for free or book a demo directly from onyx.app — both options sit in the site's top navigation, alongside a Pricing link. If you want to evaluate the product before talking to anyone, start with "Try for Free"; if you'd rather see it applied to your own data and use case, "Book a Demo" is the faster path. Pricing details live on a separate page reached through the Pricing link.
The three entry points on onyx.app
| What you want | Where to go | What it gives you |
|---|---|---|
| Hands-on evaluation | Try for Free | Self-serve access to the product |
| Guided walkthrough | Book a Demo | A session with the team, typically tailored to your setup |
| Cost information | Pricing | The pricing page for plan and cost details |
All three appear in the site's main navigation, so you don't need to dig through the page to find them.
Which entry point fits your situation
Choose "Try for Free" if you already know roughly what you're looking for — enterprise search across sources like GitHub, Drive, Slack, and Confluence — and want to test retrieval quality against your own questions before involving sales.
Choose "Book a Demo" if you need to justify the purchase to others, want to see how permissions enforcement works in practice, or have a specific integration question that's easier to answer live.
Go to Pricing first if budget approval is the gating factor. Checking cost before investing time in a trial avoids the common situation of evaluating a tool that turns out to be out of range.
What you're evaluating, in concrete terms
Onyx positions itself as a single interface that connects to enterprise knowledge and returns context for both humans and AI agents. The claims worth testing during a trial:
- Parallel search across sources. The site contrasts Onyx's approach — searching all indexed sources at once with permissions enforced — against traditional MCP-style search that queries one source at a time. In the example shown, a single Onyx query returns 10 relevant docs, while sequential per-source searches burn through 16+ rounds and still miss documents.
- Speed and token cost. Onyx's published example shows 6.7 seconds and $0.69 total ($0.21 retrieve + $0.48 generate) versus 10.0 seconds and $1.15 for live app search. Treat these as illustrative, not guaranteed — your numbers depend on your sources and query complexity.
- Retrieval quality. Onyx reports 72.4 overall on EnterpriseRAG-Bench (500 questions), ahead of the other systems listed on that benchmark. The benchmark is linked from the site if you want to inspect methodology.
Adoption signals on the page: 1,000+ teams and 1M+ queries per week.
Practical steps
- Open onyx.app.
- Pick your entry point from the top navigation — Try for Free, Book a Demo, or Pricing.
- If trialing, connect at least two of your real sources rather than one. The parallel-search advantage only shows up when there's more than one source to reconcile.
- Test with a question whose answer you already know but that spans systems — the site's own example ("Why did our AWS bill jump $40K this month?") is exactly this shape: the answer lives in a PR, a Slack thread, and a cost export.
- Verify permissions behave as expected: the page states permissions are enforced during retrieval, so confirm a user without access to a source doesn't see its content in results.
Common snags
- Cookie banner first. onyx.app opens with a cookie consent notice (accept, reject, or manage preferences). It doesn't block navigation, but it can obscure the top of the page on smaller screens.
- Pricing isn't on the landing page. The homepage shows product claims and benchmarks; cost requires the separate Pricing link. Don't assume the landing page reflects plan limits.
- Benchmark numbers are vendor-published. The 72.4 score and the 6.7s/$0.69 figures come from Onyx's own materials. Useful as a starting hypothesis, not as a substitute for testing on your data.
- Demo vs. trial aren't the same commitment. A demo is a conversation; a free trial is hands-on. If you're unsure, the trial tells you more per unit of time.